Trauma Recovery Advocate

Advocate Health; Chicago (IL); On-site; USD 42,000 - 50,000; Full time

Job summary

Advocate Health's Trauma Recovery Services is seeking a dedicated representative to support trauma survivors across hospital and community settings. You will connect patients with the clinical team, assist with discharge planning, lead psychoeducation groups, and coordinate wraparound services with community partners.

You will engage in outreach, safety planning, and referrals to outpatient care, while maintaining accurate records and collaborating with the trauma medical team.

Qualifications

• High School Diploma or GED required.
• Minimum of one year experience in social services.
• Strong verbal and written communication skills.
• Ability to work with diverse populations, including seniors.
• Empathy-driven, service-oriented attitude.

Responsibilities

• Provide trauma-informed emotional support, advocacy, and connect patients to clinical and outpatient resources.
• Coordinate discharge planning and refer to TRC and community services.
• Lead psychoeducation groups and safety planning; complete assessments and warm handoffs.
• Respond to trauma alerts and coordinate with outreach teams to mitigate risks.
• Schedule appointments with TRC and partners to ensure ongoing care.

Skills

Communication

Team collaboration

MS Office

Organization

Professionalism

Adaptability

Empathy

Education

High School Diploma or GED

Associate's Degree (preferred)

Tools

Epic

Red Hat

Job description

Advocate Health's Trauma Recovery Services is seeking a dedicated representative to support trauma survivors across hospital and community settings. You will connect patients with the clinical team, assist with discharge planning, lead psychoeducation groups, and coordinate wraparound services with community partners.

You will engage in outreach, safety planning, and referrals to outpatient care, while maintaining accurate records and collaborating with the trauma medical team.