Trauma-Informed Shelter Intake Driver

A Safe Haven; Chicago (IL); On-site; USD 24,796 - 31,684; Full time

Job summary

A Safe Haven in Chicago, IL, is seeking an Intake Driver for their STAR program to support safe transportation and mobile intake for individuals experiencing homelessness.

The role requires a high school diploma, a valid Illinois driver’s license, and experience in social services. Candidates must demonstrate strong customer service and crisis de-escalation skills, alongside a willingness to work various shifts, including evenings and weekends. Bilingual proficiency is a plus.

Qualifications

• Valid Illinois driver’s license with a clean driving record.
• 2+ years of experience in shelter, social services, or related roles.
• Ability to lift up to 40 lbs and enter/exit vehicles frequently.

Responsibilities

• Operate agency-assigned vehicles to transport clients safely.
• Conduct mobile intakes on-site at hospitals and police stations.
• Complete trip logs and maintain confidentiality.

Skills

Customer service

Crisis de-escalation

GPS navigation

Documenting and reporting

Education

High school diploma or GED

Tools

GPS tools

Electronic tablets

Job description

A Safe Haven in Chicago, IL, is seeking an Intake Driver for their STAR program to support safe transportation and mobile intake for individuals experiencing homelessness.

The role requires a high school diploma, a valid Illinois driver’s license, and experience in social services. Candidates must demonstrate strong customer service and crisis de-escalation skills, alongside a willingness to work various shifts, including evenings and weekends. Bilingual proficiency is a plus.