Residential Program Support Specialist

Deborah's Place; Chicago (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Deborah's Place in Chicago operates the Safe Haven program, focusing on daily space safety, meal service, and crisis intervention for residents. The role involves maintaining logs, coordinating volunteers, and working with partners to ensure program integrity and supportive care for individuals experiencing homelessness.

Qualifications include a high school diploma (Bachelor’s preferred) and relevant experience in residential settings, with certifications in food handling andFirst Aid/CPR

Qualifications

• Education: High School Diploma or equivalent; Bachelor's degree preferred.
• Licensure and/or Certification: Food Handling and Sanitation Certification within six months of employment. First Aid/CPR preferred.
• Job Experience: 2-3 years residential program experience; 2-3 years working with people with mental illness, substance abuse and/or both

Responsibilities

• Maintain logs and ensure timely, accurate record-keeping for Safe Haven operations.
• Prepare and serve meals; manage ordering and storage of goods.
• Coordinate distribution and storage of donated foods and liaise with food donors.
• Assist with crisis intervention and safety of the Safe Haven space during designated hours.
• Coordinate scheduling and training of Safe Haven volunteers; communicate with internal and external providers.

Skills

Crisis intervention

Effective communication

Organizational skills

Conflict management

Microsoft Office

Driving

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Deborah's Place in Chicago operates the Safe Haven program, focusing on daily space safety, meal service, and crisis intervention for residents. The role involves maintaining logs, coordinating volunteers, and working with partners to ensure program integrity and supportive care for individuals experiencing homelessness.

Qualifications include a high school diploma (Bachelor’s preferred) and relevant experience in residential settings, with certifications in food handling andFirst Aid/CPR