Trauma-Informed Shelter Crisis Intervention Specialist

Hope & Healing Survivor Resource Center; Akron (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Hope and Healing Survivor Resource Center in Akron, OH, is seeking a Domestic Violence Shelter Crisis Intervention Specialist (FT) to provide direct, trauma-informed support to survivors residing in the shelter.

The role involves crisis intervention, advocacy, shelter intakes, referrals, safety planning, and daily survivor engagement, with duties including shelter coverage, transportation, and collaboration with partner agencies. Work schedule is Mon-Fri 4p-12a.

Qualifications

• High school diploma or equivalent required; CPR, First Aid, AED, and Narcan certifications preferred.
• At least 1 year of experience with survivors of trauma, mental health, or addiction preferred.
• Valid Ohio driver's license and insurability; ability to pass background checks (OCIB and FBI).

Responsibilities

• Provide confidential, trauma-informed support to survivors, including but not limited to: crisis intervention, advocacy, hotline responses, shelter intakes, referrals, safety planning, and follow-up care.
• Assist with shelter operations, including: providing shelter coverage, safety, transportation, conflict resolution, assist with cleaning/food prep as needed, cleaning responsibilities, facilitating workshops for survivors on self-sufficiency skills, and provide daily survivor engagement.
• Complete timely and accurate documentation in accordance with agency policy.
• Collaborate with agencies to secure services for survivors and support case managers and H&H staff in individualized survivor plans.
• Participate in professional development and community representation.
• Always adheres to Service Excellence standards.
• Complies with agency policies and procedures, federal and state requirements, CARF standards and educational/certification/registry requirements.
• Other duties as assigned.

Skills

Trauma-informed care

Crisis intervention

Advocacy

Documentation

Education

High school diploma or equivalent

Tools

CPR certification

First Aid certification

AED certification

Narcan training

Job description

Hope and Healing Survivor Resource Center in Akron, OH, is seeking a Domestic Violence Shelter Crisis Intervention Specialist (FT) to provide direct, trauma-informed support to survivors residing in the shelter.

The role involves crisis intervention, advocacy, shelter intakes, referrals, safety planning, and daily survivor engagement, with duties including shelter coverage, transportation, and collaboration with partner agencies. Work schedule is Mon-Fri 4p-12a.