Trauma-Informed Crisis Intervention Specialist (FT Nights)

Hope & Healing Survivor Resource Center; Medina (OH); On-site; USD 35,000 - 37,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Hope & Healing Survivor Resource Center in Medina, OH is seeking a full-time MC Crisis Intervention Specialist for the 12am–8am shift. You will provide confidential, trauma-informed crisis intervention and shelter support to survivors of domestic violence, sexual assault, and human trafficking.

Qualifications include a high school diploma or equivalent, 1 year of related experience, and a valid Ohio driver’s license. CPR/First Aid/AED/Narcan certifications are preferred.

Qualifications

• High school diploma or equivalent required; CPR, First Aid, AED, and Narcan certifications preferred.
• At least 1 year of experience with survivors of trauma, mental health, or addiction preferred.
• Valid Ohio driver’s license and insurability; ability to pass background checks (Ohio Bureau of Investigations and FBI)

Responsibilities

• Provide confidential, trauma-informed support to survivors, including crisis intervention, advocacy, hotline responses, shelter intakes, referrals, safety planning, and follow-up care.
• Assist with shelter operations, including providing shelter coverage, safety, transportation, conflict resolution, and daily survivor engagement.
• Complete timely and accurate documentation in accordance with agency policy.
• Collaborate with agencies to secure services for survivors and support case managers and H&H staff.
• Participate in professional development and community representation.
• Adhere to Service Excellence standards and agency policies.
• Perform other duties as assigned.

Skills

Crisis intervention

Trauma-informed care

Communication

Documentation

Education

High school diploma or equivalent

CPR/First Aid/AED/Narcan certifications preferred

Tools

Microsoft Word

Excel

Job description

Hope & Healing Survivor Resource Center in Medina, OH is seeking a full-time MC Crisis Intervention Specialist for the 12am–8am shift. You will provide confidential, trauma-informed crisis intervention and shelter support to survivors of domestic violence, sexual assault, and human trafficking.

Qualifications include a high school diploma or equivalent, 1 year of related experience, and a valid Ohio driver’s license. CPR/First Aid/AED/Narcan certifications are preferred.