Trauma-Informed Residential Program Lead

Nexus Family Healing; East Bethel (MN); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

PTO

Health insurance

Life insurance

Disability insurance

401k match

Tuition assistance

Advancement opportunities

Job summary

Nexus Family Healing in East Bethel, MN, is hiring Residential Program Supervisors for our youth and teen psychiatric residential treatment facility. This full-time, salaried exempt role supports daily operations, coaching staff, and ensuring a safe, therapeutic milieu during night shifts.

You will lead trauma-informed care, supervise shift teams, manage staffing and compliance, and collaborate with clinical and family services to plan treatment and outcomes.

Qualifications

• 3+ years of experience working with youth in a residential, behavioral health, or human services setting.
• 1+ years of supervisory or leadership experience.
• Valid driver''s license and must meet state driving requirements.
• Must successfully pass a DHS or other federal and state criminal background check.
• Must have the ability to build strong relationships with diverse individuals or communities.
• Must be open to meeting the cultural needs of individuals or communities, considering language, traditions and values.

Responsibilities

• Lead trauma-informed treatment services and maintain a safe, therapeutic environment for youth.
• Supervise, coach, and support Shift Supervisors and direct care staff.
• Ensure appropriate staffing, scheduling, timecard approvals, and team coverage.
• Oversee client care needs, including treatment activities, family engagement, appointments, and daily living supports.
• Monitor documentation, regulatory compliance, and program quality standards.
• Identify program challenges, develop solutions, and support continuous improvement efforts.
• Foster a culture of trauma-informed, culturally responsive care for youth and families.
• Build positive relationships with community partners and stakeholders.
• Support hiring, onboarding, training, and performance management of team members.
• Use data and reporting to inform program decisions and improve outcomes.
• Ensure adherence to HIPAA, licensing requirements, and agency policies.
• Collaborate with multidisciplinary teams to support treatment planning and successful youth outcomes.

Skills

Leadership

Staff coaching

Communication

Regulatory compliance

Trauma-informed care

Relationship building

Education

High school diploma or GED

Bachelor's degree in related field preferred

Job description

Nexus Family Healing in East Bethel, MN, is hiring Residential Program Supervisors for our youth and teen psychiatric residential treatment facility. This full-time, salaried exempt role supports daily operations, coaching staff, and ensuring a safe, therapeutic milieu during night shifts.

You will lead trauma-informed care, supervise shift teams, manage staffing and compliance, and collaborate with clinical and family services to plan treatment and outcomes.