Trauma-Informed Residential Program Lead

Nexus Family Healing; East Bethel (MN); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Four weeks PTO in first year

Health insurance options

No-cost life insurance

Disability insurance

401k match

Talkspace Therapy Benefit

Hinge Health Benefit

Carrot Fertility Benefit

Tuition assistance

Advancement opportunities

Job summary

Nexus Family Healing in East Bethel, MN is seeking a Residential Program Supervisor to lead the milieu operations of our youth residential program. The role focuses on coaching staff, ensuring safety, and coordinating daily activities to support treatment progress.

You will work with a multidisciplinary team, manage staffing, and ensure regulatory compliance while promoting trauma-informed, culturally responsive care for youth and families. This is an on-site, full-time role.

Qualifications

• 3+ years of experience working with youth in a residential, behavioral health, or human services setting.
• 1+ years of supervisory or leadership experience.
• Valid driver’s license; must meet state driving requirements.
• Must successfully pass a DHS or other federal and state background checks.
• Ability to build strong relationships with diverse individuals or communities.

Responsibilities

• Lead trauma-informed treatment services and maintain a safe, therapeutic environment for youth.
• Supervise, coach, and support Shift Supervisors and direct care staff.
• Ensure appropriate staffing, scheduling, timecard approvals, and team coverage.
• Oversee client care needs, including treatment activities, family engagement, appointments, and daily living supports.
• Monitor documentation, regulatory compliance, and program quality standards.
• Identify program challenges, develop solutions, and support continuous improvement efforts.
• Foster trauma-informed, culturally responsive care for youth and families.
• Build relationships with community partners and stakeholders.
• Support hiring, onboarding, training, and performance management of team members.
• Use data and reporting to inform program decisions and improve outcomes.
• Ensure adherence to HIPAA, licensing requirements, and agency policies.

Skills

Supervisory experience

Driver's license

Trauma-informed care

Cultural responsiveness

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

TCI/HWC/NCI training

Job description

Nexus Family Healing in East Bethel, MN is seeking a Residential Program Supervisor to lead the milieu operations of our youth residential program. The role focuses on coaching staff, ensuring safety, and coordinating daily activities to support treatment progress.

You will work with a multidisciplinary team, manage staffing, and ensure regulatory compliance while promoting trauma-informed, culturally responsive care for youth and families. This is an on-site, full-time role.