Trauma-Informed Recovery Hub Peer Support Specialist

Promise Resource Network; Raleigh (NC); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Sick time

PTO

401K

EAP

Life insurance (optional)

Short-term disability

Long-term disability

Job summary

Promise Resource Network is seeking a Hub Peer Support Specialist in Raleigh, NC. The role centers trauma-informed, person-centered peer support within the Recovery Hub, Recovery Café, and harm reduction programs. Ideal for someone with lived recovery experience and passion for community wellness.

You will assist in daily hub activities, facilitate classes, conduct outreach, manage inventory, and share lived experience to support recovery journeys while promoting an inclusive environment.

Qualifications

• Must identify as a person with lived experience of recovery from substance use and/or mental health challenges.
• Certified Peer Support Specialist (CPSS) in North Carolina or willingness to obtain certification within 6 months of hire.
• Demonstrated understanding of harm reduction, recovery models, and trauma-informed care.
• Ability to relate effectively with people from diverse backgrounds including homelessness, incarceration, poverty, or active substance use.
• Excellent communication, de-escalation, and active listening skills.
• Commitment to equity, justice, and community-based solutions.
• Bilingual candidates are strongly encouraged to apply.

Responsibilities

• Welcome and engage guests at the Recovery Café, creating a trauma-informed, non-judgmental environment.
• Facilitate or co-facilitate recovery circles, peer groups, or wellness activities as needed.
• Assist with operations of the Café including setup, cleanliness, and tracking member participation.
• Provide support to guests navigating recovery resources, including emotional support, goal-setting, and advocacy.
• Promote and maintain the principles of the Recovery Café model: radical hospitality, loving accountability, and community healing.
• Support harm reduction and outreach efforts, including education and linkages to services.
• Build authentic, mutual relationships and provide one-on-one peer support focused on recovery goals.
• Collaborate with staff and clinicians to ensure holistic, person-centered care.
• Maintain documentation and data entry as required by PRN policy.

Skills

Empathy

Communication

De-escalation

Active listening

Bilingual

Education

CPSS Certification (NC)

Job description

Promise Resource Network is seeking a Hub Peer Support Specialist in Raleigh, NC. The role centers trauma-informed, person-centered peer support within the Recovery Hub, Recovery Café, and harm reduction programs. Ideal for someone with lived recovery experience and passion for community wellness.

You will assist in daily hub activities, facilitate classes, conduct outreach, manage inventory, and share lived experience to support recovery journeys while promoting an inclusive environment.