Trauma-Informed Program Manager & Youth Victim Advocate

Gang Alternative, Inc.; Miami (FL); On-site; USD 67,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Gap Insurance

Dental Insurance

Vision Insurance

Life and AD&D

Supplemental Insurance

403(b) Retirement with match

Employee Assistance Program

Paid Holidays 11-12

Paid Time Off including Birthday

Professional development

Career growth

Non-profit benefits

Job summary

Gang Alternative, Inc. is seeking a Program Manager/Victim Advocate in Miami to oversee the daily operations of Project SHINE, providing trauma-informed advocacy and case management for Broward County children 0–17 who are crime victims.

The role includes referrals, rapid response, outreach, and grant deliverables. The position requires travel within Broward, occasional evenings or weekends, and strong coordination with schools, law enforcement, and behavioral health providers.

Qualifications

• Masters preferred in social work, counseling, psychology, marriage and family therapy, or related behavioral health field.
• Bachelor’s degree with substantial relevant experience will be considered.

Responsibilities

• Oversee project work plans, service procedures and progress toward serving 75 unduplicated children annually.
• Triage referrals, conduct intake/needs assessment, connect families to services.
• Provide crisis intervention, victim advocacy, case management, and service planning.
• Coordinate with TF-CBT therapists for clinical assessment and referrals.
• Develop referral relationships with schools, law enforcement, and community partners.
• Arrange interpretation and transportation to reduce barriers; offer flexible scheduling for virtual services.
• Enter complete confidential case records in Apricot and support grant reporting and compliance.
• Follow child protection and confidentiality requirements and represent GA professionally.

Skills

Written communication

Confidentiality

Electronic case management

Education

Master’s degree in social work or related field

Bachelor’s degree with substantial relevant experience

Job description

Gang Alternative, Inc. is seeking a Program Manager/Victim Advocate in Miami to oversee the daily operations of Project SHINE, providing trauma-informed advocacy and case management for Broward County children 0–17 who are crime victims.

The role includes referrals, rapid response, outreach, and grant deliverables. The position requires travel within Broward, occasional evenings or weekends, and strong coordination with schools, law enforcement, and behavioral health providers.