Trauma-Informed Program Manager & Victim Advocate

Gang Alternative, Inc.; Miami (FL); On-site; USD 67,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Medical Gap Insurance

Dental Insurance

Vision Insurance

Life and AD&D Insurance

Supplemental Insurance – Aflac

403(b) Retirement plan (with employer)

Employee Assistance Program

11-12 Paid Holidays

Paid Time Off including Birthday/Own a

Professional development opportunities

Career growth opportunities

Non-profit IRS Taxable Benefits

Job summary

Gang Alternative, Inc. seeks a Program Manager / Victim Advocate to lead the daily implementation of Project SHINE and provide trauma-informed advocacy for Broward County children aged 0–17 who experienced crime victimization.

The role manages referrals, rapid response, outreach, partner coordination, service records, and grant deliverables across Lauderdale Lakes office, community sites, and approved virtual platforms.

Qualifications

• Master's degree in social work, counseling, psychology, marriage and family therapy, or related field preferred; BA with substantial experience considered.
• Experience providing therapy to children, youth, or families affected by trauma, violence, abuse, or crime preferred.
• Experience serving children and families affected by crime, violence, abuse, or trauma, including crisis response, safety planning, advocacy, and case management.
• Experience coordinating a grant-funded program, tracking outcomes, documenting services, and building multidisciplinary partnerships.
• Strong written communication, confidentiality, and proficiency with electronic case management.

Responsibilities

• Oversee project work plans, service procedures, outreach, and partner coordination toward serving 75 unduplicated children and youth annually.
• Triage referrals, conduct intake/needs assessment, and connect families to services.
• Provide crisis intervention, safety planning, advocacy, case management, referrals, and follow-up; assist with crime victim compensation access.

Skills

Trauma-informed care

Crisis intervention

Case management

Grant coordination

Advocacy

Education

Master's degree in social work or related field

Bachelor's degree with substantial relevant experience

Tools

Apricot

Job description

Gang Alternative, Inc. seeks a Program Manager / Victim Advocate to lead the daily implementation of Project SHINE and provide trauma-informed advocacy for Broward County children aged 0–17 who experienced crime victimization.

The role manages referrals, rapid response, outreach, partner coordination, service records, and grant deliverables across Lauderdale Lakes office, community sites, and approved virtual platforms.