Trauma-Informed Practice Coach - Residential

Nexus Family Healing; East Bethel (MN); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

4 weeks PTO

Health insurance

Life insurance

Disability insurance

401k match

Talkspace Therapy Benefit

Hinge Health Benefit

Carrot Fertility Benefit

Tuition assistance

Advancement opportunities

Job summary

Nexus Family Healing in East Bethel, MN seeks a Practice Support Coach to provide on-site coaching and guidance to direct care staff in residential treatment for youth and families. You will model trauma-informed care and support staff growth through reflective practice and feedback.

The role requires 3+ years in related settings, a bachelor's degree, and a valid license. The position starts January 2027 and offers a comprehensive benefits package with competitive pay.

Qualifications

• Bachelor's degree in Social Work, Psychology, Counseling, Human Services, Education, Behavioral Science, or a related field.
• 3+ years of experience in residential treatment or related human services setting.
• Experience coaching, mentoring, training, leading, or supporting staff development.
• Knowledge of trauma-informed care, youth development, relationship-based interventions, crisis prevention, and de-escalation.
• Strong interpersonal, written, verbal, facilitation, and problem-solving skills.
• Valid driver’s license; must meet state regulations and Nexus driving requirements.
• Must pass federal and state background checks and agency therapeutic intervention/restraint training.

Responsibilities

• Provide real-time coaching and support to direct care staff in residential treatment settings, modeling trauma-informed and therapeutic interventions.
• Observe staff–youth interactions and guide on communication, professional boundaries, and treatment best practices.
• Facilitate reflective debriefings after challenging situations to support staff growth and accountability.
• Mentor and develop employees through ongoing coaching, feedback, and skill-building.
• Promote emotional wellness by reinforcing resilience, stress management, and healthy professional practices.
• Collaborate with supervisors, clinicians, nursing, education, and leadership teams to support staff success and program effectiveness.
• Assist with training in trauma-informed care, crisis intervention, de-escalation, therapeutic communication, and emotional regulation.
• Identify trends to help improve staff performance and quality of care.
• Support a positive workplace culture focused on safety, learning, collaboration, and continuous improvement.
• Maintain compliance with company policies and required training.

Skills

Coaching

Mentoring

Trauma-informed care

Interpersonal skills

Communication skills

Problem solving

Facilitation

Education

Bachelor's degree (SW, Psychology, Counseling, Human Services, Education, Behavioral Science or related)

Master's degree (SW, Counseling, Psychology, Education, Human Services or related)

Job description

Nexus Family Healing in East Bethel, MN seeks a Practice Support Coach to provide on-site coaching and guidance to direct care staff in residential treatment for youth and families. You will model trauma-informed care and support staff growth through reflective practice and feedback.

The role requires 3+ years in related settings, a bachelor's degree, and a valid license. The position starts January 2027 and offers a comprehensive benefits package with competitive pay.