Trauma-Informed Intake & Support Coordinator

Southern Illinois University Edwardsville; Edwardsville (IL); On-site; USD 45,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition waivers for employees

Life insurance

SURS retirement plan

Paid vacation and sick leave

Job summary

Southern Illinois University Edwardsville invites applications for the Intake and Support Services Coordinator (CS27-048) in Edwardsville, IL. You will respond to discrimination complaints, coordinate referrals and manage case tracking, supporting students and employees with trauma-informed care.

The role requires a Bachelor's degree, 1+ year of related experience, strong communication, and the ability to handle sensitive information with discretion while aligning with Title IX, Title VII, and

Qualifications

• Bachelor's degree required.
• 1+ years of related work experience.
• Ability to handle sensitive information with discretion.
• Trauma-informed and people-oriented information gathering.
• Strong oral and written communication skills.
• Ability to draft thorough reports.
• Independent and collaborative work with sound judgment.
• Understanding of University policies and Title IX/Title VII/ADA-504.

Responsibilities

• Receive and coordinate the initial response to discrimination complaints and EOA concerns.
• Coordinate referrals to supportive resources and manage case tracking; assist with trainings and educational programming.
• Support office budget, purchases, and administrative functions.

Skills

Neutral & objective handling

Trauma-informed approach

Oral & written communication

Strong organizational skills

Independent & collaborative work

Policy understanding (Title IX, Title 

Education

Bachelor's degree

Job description

Southern Illinois University Edwardsville invites applications for the Intake and Support Services Coordinator (CS27-048) in Edwardsville, IL. You will respond to discrimination complaints, coordinate referrals and manage case tracking, supporting students and employees with trauma-informed care.

The role requires a Bachelor's degree, 1+ year of related experience, strong communication, and the ability to handle sensitive information with discretion while aligning with Title IX, Title VII, and