Trauma-Informed Housing Program Manager

The People Concern; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

The People Concern in Los Angeles, in partnership with the Department of Health Services (DHS) Housing for Health program, provides housing and Intensive Case Management Services to people experiencing homelessness. The Project-based Housing Program houses individuals transitioning from homelessness with supportive services and ICMS case management.

This leadership role oversees the ICMS team, ensuring trauma-informed care, harm reduction approaches, and collaboration with DHS supports and

Qualifications

• MSW, MFT, LPCC, or PsyD licensed or license-eligible with CA BBS.
• Minimum of two years’ full-time experience working with the homeless.
• Ability to supervise and manage assigned staff.
• Detail-oriented with strong time management, organizational, written, verbal, interpersonal, and computer skills.
• Able to work in a high tolerance Harm Reduction model.
• Self-starter who can work with minimal supervision.
• Current valid driver’s license with acceptable driving record.
• Able to be on-call 24/7 with supervision.

Responsibilities

• Provide clinical and administrative supervision to Bachelors-level Case Managers and Masters-level Clinical Case Managers.
• Facilitate weekly team meetings and case consultations with a trauma-informed care lens.
• Collaborate with DHS supports and community partners to develop interventions for safety and wellbeing of clients.
• Assist with client crisis management, including assessment for psychiatric hospitalizations.
• Respond to emergency calls 24/7 with support from supervisor and Housing Department Directors.
• Ensure documentation, charting, and data collection are complete, timely, and accurate.
• Provide budgetary oversight of program administration and ensure revenue/expenses stay within budget.
• Hire and manage ICMS staff and ensure training and policy adherence.
• Assist in screening, assessment, enrollment of clients, and orientation to policy/resources.
• Link clients to housing, community resources, government/state benefits, medical, mental health, and substance use services.
• Provide support during client death or traumatic incidents and coordinate debriefing.

Skills

Clinical supervision

Trauma-informed care

Harm reduction

Leadership

Time management

Communication

Problem solving

Self-motivation

Driver's license

On-call readiness

Education

MSW/MFT/LPCC/PsyD (CA BBS eligible)

Job description

The People Concern in Los Angeles, in partnership with the Department of Health Services (DHS) Housing for Health program, provides housing and Intensive Case Management Services to people experiencing homelessness. The Project-based Housing Program houses individuals transitioning from homelessness with supportive services and ICMS case management.

This leadership role oversees the ICMS team, ensuring trauma-informed care, harm reduction approaches, and collaboration with DHS supports and