Trauma-Informed Front Office & Records Coordinator

Michigan State University; East Lansing (MI); On-site; USD 36,000 - 54,000; Full time

Job summary

Michigan State University’s Center for Survivors is seeking a Front Office Coordinator I to support daily operations across the Center’s programs, ensuring a safe, welcoming environment for clients, visitors, and staff, including individuals in distress. The role involves confidential record-keeping, scheduling, and communications in accordance with VOCA/VAWA, MSU, and state guidelines.

You will coordinate meetings, handle purchases and budget tracking, and support program and operational

Qualifications

• Knowledge equivalent to two to three years of college or technical training.
• Six months to one year of related customer service experience.
• Equivalent combination of education and experience accepted.

Responsibilities

• Greets and directs clients, visitors, and staff, maintaining confidentiality.
• Provides administrative support, scheduling, records management, and reports.
• Manages purchases, budget tracking, and office operations.
• Coordinates meetings, events, and travel logistics.
• Ensures confidentiality and survivor privacy in a trauma-informed environment.
• Performs other duties as assigned.

Skills

Customer service

Scheduling

Budget tracking

Records management

Education

Some college coursework

Tools

Kuali Financial System

Job description

Michigan State University’s Center for Survivors is seeking a Front Office Coordinator I to support daily operations across the Center’s programs, ensuring a safe, welcoming environment for clients, visitors, and staff, including individuals in distress. The role involves confidential record-keeping, scheduling, and communications in accordance with VOCA/VAWA, MSU, and state guidelines.

You will coordinate meetings, handle purchases and budget tracking, and support program and operational