Trauma-Informed Front Desk & Shelter Coordinator

Just-Compassion-of-East-Washington-Count; Portland (OR); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

EAP (Employee Assistance)

IRA retirement plan

Paid time off

Paid sick time

Paid family leave benefits

Wellness time

11 paid holidays

Professional development

Résumé du poste

Just Compassion seeks a Front Desk Clerk to welcome participants, visitors, and partners at the Tigard shelter. You will balance hospitality with administrative duties, ensuring accurate HMIS data entry and timely documentation while upholding confidentiality.

The role emphasizes trauma-informed engagement, coordination with program staff, and maintaining a safe reception area. Shifts are Saturday through Wednesday, 7:00am–3:00pm, on-site in Oregon.

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of administrative support or front desk experience.
• Strong computer skills with Microsoft Office/Google Workspace.
• Excellent communication and interpersonal skills with diverse populations.
• Ability to maintain confidentiality and cope in fast-paced environments.

Responsabilités

• Greet participants, visitors, and partners in a welcoming, trauma-informed manner.
• Answer and route calls, emails, and in-person inquiries to appropriate staff.
• Monitor entry/exit to ensure security and authorized access.
• Maintain sign-in logs and documentation for participants and service providers.
• Input and maintain participant data in HMIS and internal systems.
• Prepare logs, reports, and administrative documentation as assigned.
• Collaborate with shelter staff to support coordinated participant services.

Connaissances

Front desk operations

Data entry

Customer service

Trauma-informed approach

Formation

High school diploma or equivalent

Outils

Microsoft Office

Google Workspace

Description du poste

Just Compassion seeks a Front Desk Clerk to welcome participants, visitors, and partners at the Tigard shelter. You will balance hospitality with administrative duties, ensuring accurate HMIS data entry and timely documentation while upholding confidentiality.

The role emphasizes trauma-informed engagement, coordination with program staff, and maintaining a safe reception area. Shifts are Saturday through Wednesday, 7:00am–3:00pm, on-site in Oregon.