Trauma-Informed Family Support Consultant

Colonial Group; Phoenix (AZ); On-site; USD 26,000 - 34,000; Full time

Job summary

A New Leaf is hiring a Family Connections Consultant to provide home-based support for families involved with the Department of Child Safety. You will manage caseloads, conduct home visits, and deliver trauma-informed, family-centered services to strengthen caregiver capacity and child safety.

Responsibilities include coordinating services, documenting progress, and collaborating with DCS and community partners to access resources and support family stability.

Qualifications

• Bachelor’s degree in Social Work or related field.
• Minimum of one year in human services.
• Experience with multi-problem families and complex family systems.
• Knowledge of family dynamics and accessing community resources.
• Experience with families affected by substance abuse, abuse/neglect, trauma.
• Experience with child welfare programs preferred.

Responsibilities

• Work directly with families involved with the Department of Child Safety to support child safety and family stability.
• Manage an assigned caseload and ensure timely completion of required services, documentation, referrals, and follow-up activities.
• Conduct home visits and community-based meetings to assess family needs, monitor progress, and provide supportive interventions.
• Conduct assessments to help ensure a safe environment for children.
• Provide trauma-informed, family-centered interventions and support related to parenting, mental health, domestic violence, substance use, and other identified family needs.
• Meet with families to provide consultation, education, and skill development related to family functioning and safety.
• Support services that strengthen family protective factors and enhance caregiver capacities.
• Assist with service planning, linkages, and transition to ongoing supports, including helping families access financial, social, medical, educational, and employment resources.
• Provide substance use education and linkage to treatment providers as needed.
• Monitor, observe, and document interactions and behaviors between parents/caregivers and children during home visits, including modeling appropriate behavior and de-escalating conflict.
• Work cooperatively with the Department of Child Safety (DCS) to support assessments, service planning, required reports, and meetings.
• Develop caring, supportive, strength-based, culturally competent, and trauma-informed relationships with families and community partners.
• Complete accurate, timely, and thorough documentation, including assessments, progress notes, service plans, incident reports, activity logs, statistical reports, and other required records in accordance with program, contractual, funding, and regulatory requirements.
• Establish and maintain confidential client records and case files.
• Accurately record and submit time worked in accordance with organizational policies and wage and hour requirements.
• Participate in an on-call rotation and respond to client or program needs in accordance with program requirements.
• Maintain professional representation of A New Leaf in all interactions with clients, staff, and community members.
• Attend meetings, trainings, and special projects as requested by management.
• Perform other reasonably related duties as assigned.

Skills

Family dynamics knowledge

Community resources

Trauma-informed approach

Culturally responsive care

Education

Bachelor of Social Work or related bachelor’s degree

Job description

A New Leaf is hiring a Family Connections Consultant to provide home-based support for families involved with the Department of Child Safety. You will manage caseloads, conduct home visits, and deliver trauma-informed, family-centered services to strengthen caregiver capacity and child safety.

Responsibilities include coordinating services, documenting progress, and collaborating with DCS and community partners to access resources and support family stability.