Trauma-Informed Family Support Advocate

Our Lady’s Inn Inc.; St. Louis, Northern (MO, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Our Lady’s Inn Inc. in St. Louis, MO is seeking a Family Support Advocate (FSA) to work with residential clients, providing general support and supervision during their stay and supporting with development activities for families.

The FSA will model healthy interaction, use trauma-informed care, motivational interviewing, and de-escalation techniques as needed, and will hold clients accountable for policy adherence. Evening and weekend shifts are required.

Qualifications

• Bachelor's degree in Social Work with a minimum one-year experience in a social service field in a trauma-informed environment; or an Associate's Degree with continuing education.
• Minimum of three years’ experience in the social services field working directly with clients in a trauma-informed environment; knowledge of motivational interviewing and de-escalation techniques.
• Must have a valid driver’s license with current vehicle insurance; self-motivated and passionate about the agency’s pro-life mission.

Responsibilities

• Establishing and maintaining professional, therapeutic relationship with clients.
• Interacting with clients and staff using trauma informed care language and methods
• Helping to orient new clients to house procedures, programs, expectations, and responsibilities
• As necessary, conducting phone screening of potential clients using Shelter Call Form and making appropriate referrals if applicable.
• Working cooperatively as a team member with all staff.
• Maintaining open communication with supervisor and other staff members.
• Assisting clients in accomplishing her goals as may be as requested.
• Helping ensure the physical safety and security of the building by reporting concerns to COO and following safety protocols.
• Addressing in the moment client concerns or issues arising between clients.
• Records pertinent shift activities in logbook.
• Maintaining knowledge of and encouraging adherence to expectations in Handbook including curfew, smoking, cell phone use and mandatory meal attendance.
• Dispensing supplies to clients and recording such in logbook.
• Providing transportation in OLI vehicle for clients as may be needed.
• Records donations dropped off at the Inn following established procedure.
• Inspecting client completed household responsibilities to ensure completion in timely manner; and working with clients who need additional support in completing household responsibilities.
• Attending monthly all staff meetings.
• Providing input to program team regarding clients’ interactions, compliance with expectations and making recommendations for needed resources, supports or interventions.
• Working in collaboration with case managers to support clients in activities around goal achievement.
• Working in collaboration with Child Advocate to support child centered development group activities during established schedules.
• Ensuring policy and procedures related to client medication storage and observation is followed.
• Perform client drug screening as directed.
• Additional tasks and duties as assigned.

Skills

Trauma-informed care

Motivational interviewing

De-escalation techniques

Communication

Organization

Education

Bachelor’s Degree in Social Work

Associate's Degree in Social Work

Tools

Computer/database skills

Job description

Our Lady’s Inn Inc. in St. Louis, MO is seeking a Family Support Advocate (FSA) to work with residential clients, providing general support and supervision during their stay and supporting with development activities for families.

The FSA will model healthy interaction, use trauma-informed care, motivational interviewing, and de-escalation techniques as needed, and will hold clients accountable for policy adherence. Evening and weekend shifts are required.