Trauma-Informed Emergency Shelter Leader (2nd Shift)

Center For Women And Families; Louisville (KY); On-site; USD 52,000 - 76,000; Full time

Job summary

The Center for Women and Families in Louisville seeks a Supervisor of Emergency Services to lead the Emergency Shelter program, overseeing daily trauma-informed operations and ensuring high-quality client services for survivors of violence.

You will supervise staff, manage intake and casework, and drive data reporting and program improvement in collaboration with senior leadership. Evening and weekend availability may be required.

Qualifications

• Bachelor's degree required; 3+ years in related field may substitute for degree.
• Minimum 1 year supervisory experience in social services or nonprofit management.
• Experience in case management, program development, and trauma-informed care preferred.
• Must have a valid driver’s license and pass background checks.

Responsibilities

• Provide daily oversight and leadership for the Emergency Shelter program.
• Oversee staff scheduling, supervision, and client services delivery.
• Lead intake, case management, counseling, and data reporting activities.
• Ensure compliance with funding, regulatory requirements, and best practices.

Skills

Trauma-informed care

Staff supervision

Crisis intervention

Data reporting

Budget management

Microsoft Office

Diversity & inclusion

Education

Bachelor's degree

Tools

Case management system

MS Office

CRM databases

Job description

The Center for Women and Families in Louisville seeks a Supervisor of Emergency Services to lead the Emergency Shelter program, overseeing daily trauma-informed operations and ensuring high-quality client services for survivors of violence.

You will supervise staff, manage intake and casework, and drive data reporting and program improvement in collaboration with senior leadership. Evening and weekend availability may be required.