Trauma-Informed DV Rapid Rehousing Case Manager

Safe Haven Family Shelter; Nashville (TN); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Employer-paid health and dental for 1

Paid time off: 18 PTO days plus sabbat

Holidays: 14 paid holidays + 4 float

Paid parental/family leave

401K plan with employer match

Disability insurance

Job summary

Safe Haven Family Shelter in Nashville is seeking a Case Manager for Domestic Violence Rapid Rehousing to support families experiencing homelessness due to intimate partner violence. You will assess needs, coordinate resources, and develop plans toward permanent housing.

The role emphasizes trauma-informed care, collaboration with community resources, and accurate HMIS/Salesforce data entry. Monday–Friday, 40 hrs/wk, $44,000–$48,000, benefits provided.

Qualifications

• Bachelor’s degree in Social Work or related field; comparable field experience considered.
• Experience working with survivors of interpersonal violence preferred.
• Knowledge of community resources and counseling/social work practices with high risk populations in crisis, including understanding of working in a Trauma Informed Care Environment.
• Excellent verbal and written communication skills with the ability to establish a positive rapport with clients.

Responsibilities

• Provide holistic and comprehensive case management services to all clients including: intake assessments, benefit assessments, goal setting, long-term case plan development, weekly case plan development, progress monitoring, individual money management, advocacy and referrals.
• Meet with clients on a regular basis to provide case management services, and interact with clients according to a trauma-informed care framework.
• Connect families with needed and available community resources, including coordinating care with other domestic violence services. Follow-up with clients and agencies as appropriate to document use/success of referral.
• Provide anti-violence education and resources as needed to victim-survivors, including safety-planning and other DV education as appropriate
• Input accurate and complete data for all contacts with clients into agency HMIS and Salesforce database.
• Provide all required documentation in a timely manner, which may include client follow up, outcome evaluation, client contact sheets, progress notes and evaluations.
• Work independently with a strong sense of focus, task-oriented, non-judgmental, open personal qualities, and clear sense of boundaries.
• Maintain a strong sense of and respect for confidentiality involving both clients and fellow employees.
• Work in a variety of settings with culturally-diverse families and communicates in ways that are culturally sensitive and appropriate.
• Transport clients to and from resources and/or activities, as needed, utilizing company provided vehicle.
• Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships.
• Represent Safe Haven in local and national conferences and meetings to gather and share knowledge and best-practices around family homelessness.
• Adhere to agency policy, procedures and the professional code of ethics.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Trauma-informed care

Interpersonal skills

Confidentiality

Education

Bachelor’s degree in Social Work or related field

Tools

HMIS

Salesforce

Job description

Safe Haven Family Shelter in Nashville is seeking a Case Manager for Domestic Violence Rapid Rehousing to support families experiencing homelessness due to intimate partner violence. You will assess needs, coordinate resources, and develop plans toward permanent housing.

The role emphasizes trauma-informed care, collaboration with community resources, and accurate HMIS/Salesforce data entry. Monday–Friday, 40 hrs/wk, $44,000–$48,000, benefits provided.