Clinical Client Care Coordinator (LMSW/LMHC)

Women In Need, Inc. (Win); New York (NY); On-site; USD 66,000 - 72,000; Full time

Job summary

Women In Need, Inc. (Win) is seeking a compassionate Client Care Coordinator (LMSW or LMHC) to provide clinical services to families and individuals in our Transitional Housing programs.

You will assess needs, offer short-term counseling, crisis intervention, and connect clients to community-based services while collaborating with shelter staff and external partners to support recovery, housing stability, and long-term success.

Qualifications

• LMSW/LMHC must be obtained within first 90 days of employment and maintained throughout Win employment.
• Demonstrated experience facilitating groups and developing group curricula.
• Experience with standardized assessment tools.
• Experience working with individuals with mental illness and substance abuse, preferably with homeless adults and at-risk populations.
• Performs job duties that include work requiring advanced knowledge in the field of social work/mental health.
• Must be available for on call rotation.
• Must attend required internal and external meetings as well as trainings assigned by the supervisor.

Responsibilities

• Conduct psychosocial assessments to identify client needs and develop appropriate service recommendations
• Provide short-term counseling, crisis intervention, and supportive clinical services to individuals and families
• Facilitate therapeutic groups, workshops, and educational programming that promote wellness and stability
• Connect clients to community-based mental health, medical, educational, and supportive services for long-term care
• Collaborate with internal teams and external partners to ensure coordinated, client-centered service delivery
• Identify and respond to high-risk situations involving domestic violence, mental health concerns, substance use, child welfare involvement, and other critical needs
• Support children and families through observations, service planning, referrals, and trauma-informed interventions
• Advocate for clients while helping them navigate systems and access resources that support long-term success

Skills

Psychosocial assessment

Counseling

Crisis intervention

Group facilitation

Advocacy

Collaboration

On-call availability

Education

LMSW/LMHC license within 90 days

Tools

Standardized assessment tools

Job description

Women In Need, Inc. (Win) is seeking a compassionate Client Care Coordinator (LMSW or LMHC) to provide clinical services to families and individuals in our Transitional Housing programs.

You will assess needs, offer short-term counseling, crisis intervention, and connect clients to community-based services while collaborating with shelter staff and external partners to support recovery, housing stability, and long-term success.