Trauma-Informed Client Support — Residential Care

Isaiah House Treatment Center; Harrodsburg (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employer-provided basic life insurance

401(k) retirement plan option

Paid time off beginning after 90 days

Job summary

Isaiah House is a faith-based, nonprofit residential treatment facility in Kentucky serving female clients. The Client Support role is essential to provide a secure, consistent, and encouraging treatment environment.

This on-site position supports day-to-day operations by guiding clients through routines, reinforcing guidelines, and helping them stay engaged in available services. It requires trauma-informed care, professional boundaries, and collaboration with the Program and Medical teams.

Qualifications

• Clear and professional verbal and written communication.
• Ability to manage conflicts and respond to sensitive situations.
• Ability to follow organizational policies, procedures, safety requirements, and program standards.
• Ability to work independently and as part of a client-centered team.
• Willingness to work the assigned Friday–Sunday schedule.

Responsibilities

• Help clients follow established schedules, program expectations, and daily routines.
• Observe client whereabouts, behavior, and safety while reinforcing facility rules.
• Coordinate with Program and Medical teams to address client needs.
• Transport clients to appointments, admissions, discharges, and other destinations as required.
• Complete required forms, logs, reports, and shift documentation accurately.
• Perform routine facility checks and respond to safety concerns or emergencies.
• Communicate relevant client information and shift updates while maintaining confidentiality.
• Support clients in a professional, trauma-informed manner.

Skills

Communication

Conflict resolution

Professional boundaries

Trauma-informed care

Independent work

Education

High school diploma or equivalent

Job description

Isaiah House is a faith-based, nonprofit residential treatment facility in Kentucky serving female clients. The Client Support role is essential to provide a secure, consistent, and encouraging treatment environment.

This on-site position supports day-to-day operations by guiding clients through routines, reinforcing guidelines, and helping them stay engaged in available services. It requires trauma-informed care, professional boundaries, and collaboration with the Program and Medical teams.