Outpatient Client Services Coordinator – Trauma‑Informed

Community Medical Services; Anchorage (AK); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Subsidized medical, dental, and vision insurance

Paid sick, vacation, and holiday time

401(k) retirement plan

Tuition reimbursement up to 100%

Employee assistance program

Job summary

A healthcare service provider in Anchorage is seeking a Client Services Coordinator. This role involves greeting clients, scheduling appointments, and managing client care. The ideal candidate has strong customer service skills and experience in a front desk role. The position offers a supportive environment and a comprehensive benefits package including health insurance, retirement plans, and educational reimbursement. Flexible work hours are required, including nights and weekends.

Qualifications

• 1+ years of experience in customer service is required.
• 1+ years of front desk experience preferred at a hospital or multi-physician practice.

Responsibilities

• Greets and attends to clients in person and over the phone.
• Schedules appointments using electronic scheduling system.
• Completes documentation of client visits in electronic health record.
• Manages the patient flow in a high volume environment.

Skills

Customer service

Problem solving

Communication

Organizational skills

Cultural competence

Education

High School Diploma/GED

Tools

Electronic health record

Microsoft Office

Job description

A healthcare service provider in Anchorage is seeking a Client Services Coordinator. This role involves greeting clients, scheduling appointments, and managing client care. The ideal candidate has strong customer service skills and experience in a front desk role. The position offers a supportive environment and a comprehensive benefits package including health insurance, retirement plans, and educational reimbursement. Flexible work hours are required, including nights and weekends.