Outpatient Clinic Client Services Coordinator

Socket.dev; Lima (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Subsidized medical, dental, and vision

Health savings account

Short and long-term disability

Life insurance

Paid time off

401K with match

Continuing Medical Education support

Employee assistance program

Professional development

Job summary

Community Medical Services (CMS) is seeking a Client Services Coordinator to greet clients, schedule appointments, and coordinate intake processes in our outpatient clinic. You will work under the Clinic Manager, ensuring compassionate, trauma-informed interactions with all clients seeking treatment for substance use disorders.

The role emphasizes strong communication, confidentiality, and efficient patient flow, with a benefits package for full-time employees.

Qualifications

• 1+ years of customer service experience required.
• 1+ years of front desk experience, preferably in healthcare.
• HIPAA and confidentiality awareness is essential.
• Proficient in using electronic health records and basic computer skills.

Responsibilities

• Greet and assist clients in person and over the phone.
• Manage high-volume patient flow in a fast-paced clinic.
• Schedule appointments and coordinate walk-in intakes.
• Document visits accurately in the electronic health record.

Skills

Customer service

Front desk

HIPAA

EHR

Communication

Organization

Education

High School Diploma/GED

Tools

EHR

MS Office

Phone system

Job description

Community Medical Services (CMS) is seeking a Client Services Coordinator to greet clients, schedule appointments, and coordinate intake processes in our outpatient clinic. You will work under the Clinic Manager, ensuring compassionate, trauma-informed interactions with all clients seeking treatment for substance use disorders.

The role emphasizes strong communication, confidentiality, and efficient patient flow, with a benefits package for full-time employees.