Trauma-Informed Case Manager II: Housing Stabilization

Catholic Charities of Acadiana; Arbolada Addition (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Dental insurance

Flexible spending account

Health insurance

Life insurance

Retirement plan

Vision insurance

Job summary

Catholic Charities of Acadiana in Louisiana seeks a compassionate Tier 1 Case Manager to support individuals and families facing financial crises and housing risk. You will provide trauma-informed, strengths-based support and help clients access emergency assistance and community resources.

This role emphasizes stabilization, client-centered service delivery, and collaboration with internal programs to prevent homelessness in the Acadiana community.

Qualifications

• Bachelor's Degree in Social Work, Psychology, Sociology, Human Services, or a related field preferred (or equivalent relevant experience).
• Experience in social services, homelessness services, or crisis environments preferred.
• Demonstrated ability to build rapport and communicate effectively.

Responsibilities

• Receive, review, and process emergency financial assistance requests, including eligibility and required documentation.
• Meet with clients to assess needs, identify strengths and barriers, and determine pathways for assistance.
• Provide brief, stabilization-focused case management and develop short-term housing stabilization plans.
• Support homelessness prevention and diversion by identifying immediate housing options and supports.
• Assist clients with access to identification, documentation, transportation, public benefits, and essential services.
• Connect clients to community resources, including behavioral health, employment, and supportive services.
• Maintain accurate, timely electronic documentation and track services, referrals, and outcomes.

Skills

Empathy

Communication

Trauma-informed care

Organization

Documentation

Education

Bachelor's Degree in Social Work or related field

Tools

Microsoft Office

Job description

Catholic Charities of Acadiana in Louisiana seeks a compassionate Tier 1 Case Manager to support individuals and families facing financial crises and housing risk. You will provide trauma-informed, strengths-based support and help clients access emergency assistance and community resources.

This role emphasizes stabilization, client-centered service delivery, and collaboration with internal programs to prevent homelessness in the Acadiana community.