Trauma-Informed Case Manager II for Veterans

USVETS Inglewood; Inglewood (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Generous PTO

Training & mentorship

Job summary

USVETS Inglewood is seeking an experienced Case Manager II to provide trauma-informed, strengths-based case management to veterans facing housing instability, trauma, mental health challenges, and barriers to stability. The role collaborates with VA, landlords, employers, and community resources.

You will conduct thorough assessments, develop individualized service plans, coordinate services, and support clients through housing, employment, and recovery goals.

Qualifications

• Bachelor’s degree in social work, psychology, counseling, or related field.
• Two years of work experience in case management or social services.
• Ability to pass background checks for programs involving incarcerated or recently released clients.
• Proficiency in documentation and organizational skills.
• Valid driver’s license with clean driving record.

Responsibilities

• Conduct thorough client assessments and develop individualized service plans addressing housing, employment, education, recovery, legal, financial, medical, and mental health needs.
• Coordinate and monitor services with the VA, landlords, employers, treatment providers, and community resources to help clients meet their goals.
• Provide regular one-on-one meetings with clients and conduct home visits (project-based and scattered-site housing).
• Conduct home visits at project-based units or scattered sites to ensure health and welfare of clients.
• Transport clients in company vehicles to appointments, interviews, court appearances and other meetings as needed.
• Facilitate life skills groups and/or therapeutic groups tailored to veteran populations.
• Assist with crisis intervention, urgent client matters, and after-hours support as needed.
• Document all services and critical incident reports in a timely and professional fashion using electronic records systems.
• Conduct random drug and alcohol screenings and ensure compliance with program rules and service plans.
• Support reporting, audits, and file reviews with Program Coordinator and Director of Behavioral Health.

Skills

Strong communication

Documentation

Organizational skills

Team-based collaboration

Education

Bachelor’s degree in social work, psychology, counseling, or related field

Certification in Substance Abuse Counseling

Tools

Microsoft Office

Electronic records systems

Job description

USVETS Inglewood is seeking an experienced Case Manager II to provide trauma-informed, strengths-based case management to veterans facing housing instability, trauma, mental health challenges, and barriers to stability. The role collaborates with VA, landlords, employers, and community resources.

You will conduct thorough assessments, develop individualized service plans, coordinate services, and support clients through housing, employment, and recovery goals.