Orthopedics Clinic Support Specialist - Admin & Scheduling

ummc; Jackson (MS); On-site; USD 21,000 - 30,000; Full time

Job summary

SOM-Orthopaedic Surgery-DBA in Jackson, MS is seeking a Clinical Support Representative for orthopedics. This role schedules patient appointments, follows up on referrals, answers patient service questions, and provides administrative support to clinicians.

Ideal candidate has an associate or bachelor’s degree (or HS diploma) with two years of relevant experience, strong organizational and communication skills, and proficiency with healthcare software and MS Office.

Qualifications

• Degree or HS diploma plus 2 years in clinical, customer service or administrative support.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency using healthcare management software and Microsoft Office.
• Ability to handle sensitive information with confidentiality and professionalism.
• Detail-oriented with multitasking in a fast-paced environment.

Responsibilities

• Schedule patient appointments to optimize provider time.
• Follow up on referrals and coordinate with patients and providers.
• Answer patient service questions promptly and accurately.
• Provide general administrative support and manage patient records.
• Maintain up-to-date patient records in the system.
• Coordinate with healthcare team to ensure seamless care.
• Adhere to healthcare regulations and confidentiality requirements.

Skills

Organizational skills

Time-management

Communication skills

Interpersonal skills

Confidentiality and professionalism

Education

Degree (Associate or Bachelor) or HS Diploma/GED with 2 years experience

Tools

Healthcare management software

Microsoft Office Suite

Job description

SOM-Orthopaedic Surgery-DBA in Jackson, MS is seeking a Clinical Support Representative for orthopedics. This role schedules patient appointments, follows up on referrals, answers patient service questions, and provides administrative support to clinicians.

Ideal candidate has an associate or bachelor’s degree (or HS diploma) with two years of relevant experience, strong organizational and communication skills, and proficiency with healthcare software and MS Office.