Trattoria di Montaluce - Front of House Support

Montaluce Winery and Restaurant | Dahlonega; Dahlonega (GA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Opportunities for advancement

Paid training

Job summary

Trattoria di Montaluce in Dahlonega, GA is seeking friendly Front of House staff to greet guests, manage reservations, answer menu questions, and ensure a welcoming dining experience.

You will work with kitchen and bar teams to maintain smooth service, handle payments, keep front-of-house clean, and help guests with needs. Previous hospitality preferred but not required.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced dining environment.
• Strong organizational abilities and attention to detail.
• Positive attitude and commitment to customer service.
• Hospitality or customer service experience preferred but not required.
• Basic math skills for handling transactions.

Responsibilities

• Greet and welcome guests upon arrival to create a friendly atmosphere.
• Manage reservations and seating arrangements.
• Assist guests with menu inquiries, specials, and services.
• Maintain cleanliness and organization of the front-of-house area.
• Coordinate with kitchen and bar staff to ensure smooth service flow.
• Handle guest concerns professionally and empathetically.
• Process payments accurately while adhering to cash handling procedures.
• Maintain knowledge of menu items, ingredients, and preparation methods.

Job description

Job description:

Overview

We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team here at Trattoria di Montaluce. As a vital part of our establishment, you will be the first point of contact for our guests, ensuring they receive exceptional service and a warm welcome. This role requires excellent communication skills, a friendly demeanor, and the ability to thrive in a fast-paced environment. If you are passionate about providing outstanding customer experiences, we would love to hear from you.

Responsibilities

• Greet and welcome guests as they arrive, providing a friendly and inviting atmosphere.
• Manage reservations and seating arrangements efficiently.
• Assist guests with inquiries about the menu, specials, and services offered.
• Ensure cleanliness and organization of the front-of-house area.
• Collaborate with kitchen and bar staff to ensure smooth service flow.
• Handle guest complaints or concerns with professionalism and empathy.
• Process payments accurately and efficiently while maintaining cash handling procedures.
• Maintain knowledge of menu items, including ingredients and preparation methods.

Skills

• Strong interpersonal and communication skills to interact effectively with guests and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Excellent organizational skills to manage multiple tasks simultaneously.
• A positive attitude with a commitment to providing exceptional customer service.
• Previous experience in a hospitality or customer service role is preferred but not required.
• Basic math skills for handling transactions accurately.

Join our team and contribute to creating memorable experiences for our guests!

Job Types: Full-time, Part-time

Benefits:

• Opportunities for advancement
• Paid training

Work Location: In person