Host/Carryout

Lettuce-Entertain-You; Wheeling (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Restaurant Discounts

EAP & Wellness

Paid Vacation

BCBS Insurance

Dental & Vision

Life & Accident Insurance

Domestic Partner Benefits

401(k)

Job summary

Lettuce-Entertain-You is hiring HOST STAFF to warmly greet guests, seat them, take reservations, and manage guest communications. You will assist with coat check and maintain a welcoming dining room during busy shifts. The role requires clear English communication, multitasking, and teamwork in a fast-paced environment.

Join a culture that values guest experience and service excellence. This position is based in our Wheeling, IL locations and offers meal discounts and a path to growth within a

Qualifications

• Greeting guests warmly and seating them appropriately.
• Handling phone calls, reservations, and guest messages.
• Maintaining calm multitasking in a busy dining room.
• Working as a team to ensure smooth service.

Responsibilities

• Warmly greet and seat guests in the restaurant.
• Answer telephones and take reservations/messages.
• Be available for a variety of hours including weekends.
• Assist with coat check and other duties as directed.
• Understand and follow restaurant policies and safety procedures.

Skills

Guest greeting

Reservation handling

Phone etiquette

Multitasking

Team player

English communication

Stamina for shifts

Job description

We're hiring people to join our team as HOST STAFF!

A Few of Our Host Benefits:

• Restaurant Discounts
• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Dental & Vision Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Inspired by his travels and passion for Italy's culture, Chef-Partner Mychael Bonner has created a broad menu of Italian fare, utilizing the most delicious ingredients to create the fullest flavors. Bringing homemade, hand-crafted pizzas and pastas as well as prime steaks and fresh fish to the table, Saranello's is a rustic trattoria with exposed brick walls and intimate lighting. We have six private and semi private banquet rooms to host events and an events team that provides full service and seamless planning from start to finish. Saranello's is simply the perfect spot to relax, eat and drink with family and friends.

Caring. Creative. Careers.

Lettuce is a culinary-driven restaurant company with a genuine commitment to our people: we welcome unique perspectives and nurture diverse talents at over 90 locations, supported by our Culture of Caring. We proudly serve guests at more than 55 concepts ranging from fast casual to fine dining restaurants. If you're ready to be a part of what we do next, then explore your possibilities at Lettuce.

EOE. We participate in E-Verify / Participamos en E-Verify

HOST JOB DESCRIPTION

Hosts

Hosts are responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with Coat Check duties as directed.

Essential Functions

• Warmly greet and seat guests in the restaurant
• Answer telephones, and take orders, messages and reservations
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment
• Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
• Multitask calmly and effectively
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests' needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Assist with clearing, cleaning and resetting tables and maintain restrooms
• Sell and accurately account for gift cards
• Answer telephones, and take orders, messages and reservations
• Use proper phone and voicemail etiquette and guidelines
• Understand and respond knowledgeably to questions about the restaurant and menu
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
• Comply with all safety and sanitation guidelines and procedures
• Successfully complete alcohol awareness training
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player
• Other duties will be assigned as needed