Patient Transport Associate

Mass General Brigham Incorporated; Boston, Northern (MA, KY); Hybrid; USD 19,000 - 33,000; Full time

Job summary

Mass General Brigham is seeking a Patient Transport Associate to move patients at The General Hospital Campus. Shifts include Thursday–Friday 3:00 PM–11:30 PM and Saturday–Sunday 11:00 AM–11:30 PM.

The role supports patient care by safely moving individuals to procedures and lab areas. The position requires standing and walking, with the ability to lift up to 50 pounds and manage equipment, supplies, and mail across hospital locations.

Qualifications

• High School Diploma or Equivalent required.
• Excellent customer service skills.
• Strong communication abilities.
• Ability to lift up to 50 pounds and perform physical tasks.

Responsibilities

• Assist patients or lift into wheelchairs or stretchers.
• Transport patients to various locations for procedures.
• Ensure patient comfort and safety during transit.
• Monitor the scheduling system for transport requests and complete them promptly.
• Deliver laboratory specimens, equipment, supplies, and mail.

Skills

Customer service

Communication

Time management

Attention to detail

Physical stamina

Education

High School Diploma or Equivalent

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and experience what it means to be part of Mass General Brigham.

Job Summary Thursday - Friday 3pm - 11:30pm and Saturday- Sunday 11am -11:30pm Summary

Responsible for moving patients to various locations throughout the hospital.

Does this position require Patient Care?

Yes

Essential Functions

• Assisting patients or lifting patients into wheelchairs or stretchers.
• Transporting patients to various locations in the hospital for medical procedures.
• Ensuring patients are comfortable and safe during transit.
• Monitoring the scheduling system for transport requests and completing them promptly.
• Delivering laboratory specimens, medical equipment, supplies, and mail.

Qualifications

• High School Diploma or Equivalent required
• Can this role accept experience in lieu of a degree? No
• Licenses and Credentials Experience
• Customer Service Experience 0-1 year required
• Medical Office/Hospital/Managed Care Experience 0-1 year preferred
• Knowledge, Skills and Abilities - Excellent customer service skills.
• Knowledge, Skills and Abilities - Strong communication skills.
• Knowledge, Skills and Abilities - Reliable time-management and attention to detail skills.
• Knowledge, Skills and Abilities - Ability to complete the physical tasks of the job including independently lifting 50 pounds.

Additional Job Details (if applicable) Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs - 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type Onsite Work Location 55 Fruit Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $17.71 - $24.28/Hourly Grade 2

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.