Central transport per diem position rotating

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 24,000 - 33,000; Part time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Differentials and bonuses

Recognition programs

Job summary

Brigham and Women's Hospital, Inc. is seeking a transporter to provide safe patient transport within the healthcare facility and to facilitate timely delivery of messages, documents, and supplies across departments.

The role requires strong communication, health-care knowledge, and patient-centered service. Duties include guiding patients to exam rooms, operating rooms, and other areas, while ensuring safety and confidentiality in a fast-paced hospital environment.

Qualifications

• Strong communication and interpersonal skills with patients, visitors, and staff.
• Basic knowledge of medical terminology and healthcare procedures.
• Ability to prioritize tasks and manage time in a fast-paced environment.
• Physical stamina; ability to push wheelchairs or transport patients.
• Excellent customer service skills with a compassionate, patient-centered approach.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Escort patients to and from various locations within the facility.
• Ensure patient safety and comfort during transportation.
• Follow protocols for patient transportation and use equipment like wheelchairs or stretchers.
• Receive and prioritize messages, documents, and supplies for delivery.
• Deliver messages and documents to recipients accurately and confidentially.

Education

High School Diploma or Equivalent

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for providing safe and efficient transportation for patients within the healthcare facility. Facilitates the timely delivery of messages, documents, and supplies to various departments, ensuring effective communication and support throughout the organization.

Does this position require Patient Care? Yes

Essential Functions

• Escort patients to and from various locations within the healthcare facility, such as examination rooms, diagnostic areas, operating rooms, or other treatment areas.
• Ensure the safety and comfort of patients during transportation, taking into account their specific needs and mobility limitations.
• Follow established protocols and procedures for patient transportation, including the use of appropriate equipment, such as wheelchairs or stretchers.
• Receive and prioritize messages, documents, and supplies for delivery throughout the facility.
• Deliver messages and documents to appropriate recipients, ensuring accuracy and confidentiality.

Qualifications

Education: High School Diploma or Equivalent preferred but not required. Can this role accept experience in lieu of a degree? No.

Licenses and Credentials: Experience in a healthcare or customer service-related role. 1-2 years preferred.

• Strong communication and interpersonal skills, with the ability to interact effectively with patients, visitors, and staff members.
• Basic knowledge of medical terminology and healthcare procedures.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Physical stamina and the ability to perform repetitive tasks, such as pushing wheelchairs or transporting patients.
• Excellent customer service skills, with a compassionate and patient-centered approach.
• Ability to maintain confidentiality and adhere to ethical standards in handling sensitive information.

Additional Job Details (if applicable)

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Rotating (United States of America) Pay Range $17.71 - $24.28/Hourly Grade 2

In addition to competitive base pay, we offer the following:

• comprehensive benefits
• career advancement opportunities
• differentials
• premiums and bonuses as applicable
• recognition programs designed to celebrate your contributions and support your professional growth

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.