Transportation Support Analyst

100Hires, Inc.; New Whiteland (IN); On-site; USD 52,000 - 66,000; Full time

Job summary

100Hires, Inc. is seeking a Transportation Support Analyst in Whiteland, IN to provide administrative and operational support for the transportation team.

You will create shipping labels, manage claims, handle data, and coordinate communications with carriers, suppliers, and internal stakeholders to ensure timely daily operations. The role requires strong organizational skills, attention to detail, and proficiency with Microsoft Office.

Qualifications

• Minimum of 2 years of logistics, transportation, or supply chain experience.
• Strong analytical and critical-thinking skills.
• Proficiency with Microsoft Office, particularly Excel.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused with practical problem-solving skills.
• General understanding of supply chain and logistics terminology.

Responsibilities

• Create and manage shipping labels for transportation activities.
• Support email processes and respond to transport-related inquiries.
• Submit and manage supplier and carrier claims with complete documentation.
• Communicate with carriers, suppliers, and internal teams to resolve issues.
• Coordinate and maintain documents, reports, and presentations.
• Enter and maintain data in spreadsheets and databases.
• Review documents for accuracy and adherence to standards.
• Aid in process improvement initiatives and audits.
• Build cross-functional relationships to enable effective execution.

Skills

Microsoft Office proficiency

Excel

Analytical thinking

Communication skills

Time-management

Team collaboration

Attention to detail

Education

Technical degree or bachelor’s degree in Business, Supply Chain, Logistics, or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Transportation Support AnalystWhiteland, INPosition SummaryThe Transportation Support Analyst provides administrative and operational support to the transportation team. This role supports shipping label creation, carrier and supplier claims, data management, customer and carrier communication, and general transportation coordination to help ensure accurate and timely execution of daily operations.The ideal candidate is highly organized, detail-oriented, analytical, and comfortable working with multiple internal and external stakeholders in a fast-paced environment.Key ResponsibilitiesCreate and manage shipping labels for transportation activities, including inbound supplier shipments, quality returns, Premium Freight Requests (PFRs), and other shipping needs.Support the email process and respond to transportation-related requests and inquiries.Submit, track, and manage supplier and transportation carrier claims, ensuring all required supporting documentation is complete and accurate.Communicate with carriers, suppliers, internal team members, and other stakeholders to resolve issues and support daily transportation activities.Coordinate and maintain documents, reports, emails, presentations, and other business communications.Acquire, review, enter, format, and maintain accurate data in spreadsheets, databases, and other electronic tools.Use Microsoft Excel, Word, PowerPoint, and Outlook to track, analyze, document, and report information.Review and proofread documents for accuracy, completeness, consistency, grammar, and spelling.Ensure documents and communications follow applicable corporate and organizational standards.Research solutions to customer and operational inquiries and route issues to the appropriate resources when necessary.Participate in process improvement initiatives, self-audits, team audits, and resulting corrective actions.Develop strong working relationships across the organization to facilitate problem-solving and effective execution.Maintain confidentiality and exercise professional discretion when handling sensitive information.Perform other duties as needed to support transportation operations and business objectives.Required QualificationsMinimum of 2 years of logistics, transportation, or supply chain experience, or experience in a comparable analytical role outside of supply chain.Strong analytical and critical-thinking skills.Proficiency with Microsoft Office, particularly Excel.Strong written and verbal communication skills.Excellent attention to detail and commitment to accuracy.Strong organizational and time-management skills.Ability to manage multiple priorities in a fast-paced environment.Customer-focused approach with practical problem-solving skills.Ability to work independently and collaboratively within a team.General understanding of supply chain and logistics terminology.Preferred QualificationsTechnical degree or bachelor’s degree in Business, Supply Chain, Logistics, or a related field.Previous experience supporting transportation, logistics, distribution, or supply chain operations.Experience working with transportation carriers, supplier claims, shipping documentation, or freight-related processes.Top SkillsMicrosoft Office proficiency, particularly Excel Strong analytical skills Strong communication skillsSchedule & Assignment DetailsMonday–Friday, 8:00 AM–5:00 PMSome overtime may be required.Assignment is expected to extend beyond one year.Selected candidates will complete a 30-minute Zoom interview with the hiring manager.Role ImpactThe Transportation Support Analyst helps maintain reliable and efficient transportation operations by ensuring shipping documentation, supplier and carrier claims, customer inquiries, and operational data are handled accurately and promptly. The position contributes directly to process consistency, service quality, and effective execution across the transportation team.