Transportation Supervisor

National DCP, LLC.; Lockport (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) retirement plan with company’s

Paid Time Off & holidays

Career advancement opportunities

Employee assistance programs

Job summary

National DCP, LLC is hiring a Transportation Supervisor in Lockport, IL to lead and coach a team of route drivers, ensuring safe, legal, and on-time freight delivery to Dunkin stores. Two shifts are available: 10am–8pm Tue–Sat and 7pm–5am Mon–Fri.

Competitive salary plus bonus, with a focus on cost efficiency and service excellence. You will oversee daily routing, equipment utilization, and driver performance while ensuring DOT compliance and collaboration with the distribution center and

Qualifications

• High School Diploma or equivalent required.
• 3–5 years managing a high-volume delivery route; food delivery preferred.
• Minimum 2 years supervisory experience in transportation in quick service.
• Strong knowledge of FMCSA regulations.
• Knowledge of OSHA standards/regulations.
• Proficient with Microsoft Office; SAP experience preferred.
• On‑board computer system experience required.
• Routing software experience; Appian preferred.
• Excellent verbal and written communication skills.
• Strong leadership and decision‑making capabilities.
• Excellent interpersonal and collaboration skills.
• Willing to work flexible/extended schedules.
• CDL license and current DOT medical card a plus.

Responsibilities

• Direct and coordinate route drivers to maximize performance, safety, and customer relations.
• Coach drivers on safety, driving, and customer service.
• Monitor driver performance weekly via PeopleNet and provide feedback.
• Supervise Lead Drivers and coordinate with Dunkin Stores and DC.
• Assist with driver schedules, vacations, and time off requests.
• Develop new drivers and monitor performance metrics.

Skills

Leadership

Communication

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

SAP

PeopleNet

Routing software

Appian (routing)

Job description

Overview

Transportation Supervisor

Location: Lockport, IllinoisSchedule: 2 different shifts available:

10 am to 8 pm Tuesday through Saturday

7 pm to 5 am Monday through Friday

Take your career to the next level with NDCP!

Company Overview:National DCP, LLC (NDCP) is hiring talented and driven professionals to join our growing team.We’rea$3 billionsupply chain leader supporting over 10,000 Dunkin’ restaurants across the U.S. Our team powers one of the most recognized quick-service brands through innovativelogistics, reliable service, and high-quality product distribution. Known for delivering real value and operational excellence, NDCP is at the forefront of supply chain management—andwe’relooking for passionate individuals to help us keep moving forward.

Position Overview: The Transportation Supervisor supports transportation operations of the assigned distribution center in the training and coaching of Drivers and Delivery Assistants. Responsible for ensuring safe, legal, cost-efficient, and on-time delivery of freight to member stores.

Competitive Salary + Bonus

Why WorkWithUs?At NDCP, your work matters. We offer a collaborative, people-first environment where your ideas areheardand your growth is supported. From competitive pay and full benefits to career advancement opportunities, we invest in your success—because when you thrive, so do we. Join us and take the next step in a meaningful, rewardingcareer

Benefitsyou can count on:

NationalDCP offers a robust benefits suitecheck out our career page for our full list ofbenefits

• Medical, dental & vision insurance

• Flexible Spending Account (FSA) / Health Savings Account (HSA)

• Company paidlife, AD&D, shortandlongtermdisability

• 401(k) retirement plan with company match

• Paid Time Off (vacation, sick, discretionary) & paid holidaysand more!

• Additionalbenefits: employeeassistanceprograms, discount programs, tuition reimbursementprogram, and more!

Responsibilities

What you will do:

• Responsible for the direction and coordination of assigned team of route drivers to ensure maximum performance relative to product delivery, cost efficient equipment utilization, service, safety and good customer relations.
• Creates a team-oriented environment by developing and coaching Drivers on safety, driving, and customer service skills.
• Monitors Driver performance weekly through PeopleNet. Counsels Drivers on performance issues and areas for improvement.
• Supervises assigned Lead Drivers.
• Works with Dunkin’ Stores and Distribution Center (as a liaison) in problem-solving delivery issues.
• Administers progressive discipline when required.
• Enforces all company policies, DOT and FMCSA regulations.
• Assists Operations Scheduler with driver’s weekly schedules, vacations, and time off requests.
• Orientate and develops new drivers.
• Assists in compiling, monitoring, managing, and implementing the driver performance metrics and incentive program if applicable.
• Manage fleet utilization, tracking status of vehicle/equipment, monitoring equipment on Out of Service report and working with Penske/Ryder as needed.
• Ensures compliance with DOT hours of service.
• Reacts timely and effectively to breakdowns and accidents.
• Oversees Hub Locations (as assigned) with possible overnight travel to hub locations, assessing routes and Drivers.
• Assists Router in daily route planning as needed.
• Works with the Safety Manager on proper safe driving techniques, proper lifting, and training in all required DOT regulations.
• Accepts and assists with special projects as required.

Supervision Exercised

This position has direct supervisory responsibilities

Qualifications

What you bring:

• High School Diploma or equivalent required.
• 3 to 5 years' experience managing a high-volume delivery route; preferably food delivery experience.
• Minimum of 2 years of supervisory experience in a transportation-related role within the quick service restaurant industry.
• Strong understanding of the Federal Motor Carrier Rules and Regulations.
• Knowledge of related OSHA standards and regulations.
• Proficient in Microsoft Office software, including Outlook, Word, and Excel.
• SAP experience preferred.
• On Board Computer System Experience required.
• Prior experience with routing software. Appian preferred.
• Excellent verbal and written communication skills.
• Strong leadership and decision-making capabilities required.
• Excellent interpersonal and collaboration skills required.
• Willing and able to work flexible/extended work schedules as needed.
• CDL license and current DOT medical card a plus

Equal Opportunity Employer:

NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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