Transportation Services - Charter Bus Manager

UMBC: Recent Jobs; Baltimore (MD); On-site; USD 82,000 - 93,000; Full time

Benefits offered by this job

Tuition Remission

Life and disability insurance

Retirement plans

Professional development opportunities

Wellness opportunities

Generous leave

Job summary

UMBC Transit seeks a Charter Manager to oversee the UMBC Transit Charter Program, with a flexible schedule including days, nights, and weekends. You will manage estimates, scheduling, and invoicing, and lead interstate charters while ensuring safety and compliance with FMCSA policies.

Reporting to the Director of Transit, duties include hiring drivers, staff development, performance reviews, and ongoing operational leadership in a dynamic university transportation environment.

Qualifications

• Bachelor's degree from an accredited college or university and three years of transportation experience in charter bus operations.
• Maryland Commercial Class B Driver’s License with Air Brake and Passenger Endorsement.
• Excellent verbal and written communication skills.
• Strong knowledge of FMCSA HOS policies and regulations; experience planning, mapping, and scheduling routes for appropriate vehicle size.
• Flexibility in a revolving work schedule including days, nights, and weekends.

Responsibilities

• Providing timely estimates, driver scheduling, and service invoicing.
• Operating/assisting with interstate charters.
• Hiring drivers; goal setting and performance reviews.
• Establishing staff development to ensure adherence to UMBC Transit policies.
• Participating in department meetings and safety briefings; supporting transit operations.
• Performing administrative tasks and other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Time management

Flexibility

FMCSA HOS knowledge

Education

Bachelor's degree

Tools

Microsoft Office

Google apps

Job description

Department:

Transportation Services

UMBC Transit provides extensive fixed route bus service to the UMBC campus and the surrounding communities. Primary locations serviced include: Technology Research Center (TRC), UMBC South Campus - Bwtech South, Freshmen satellite parking lot, BWI MARC/Amtrak train station, Halethorpe MARC train station, downtown Arbutus, Catonsville, Baltimore Inner Harbor and more. This service extends to weekends with additional access to Route 40 (Baltimore National Pike) business district (Wal-Mart, international grocery markets, various shopping centers) and Arundel Mills Mall.

Of special interest are the weekday/weekend connections to downtown Arbutus (East Drive, OCA Mocha), restaurants, R/C Hollywood Cinema 4, Village Junction Bakery and much more. UMBC Transit also connects to: Charm City Circulator, College Town networks, Inner Harbor, Lexington Market, sports stadiums, University of Baltimore (UMB) campus, Baltimore Convention Center, museums, theatres, restaurants and more. This service serves current students, staff and faculty members with a valid black & gold UMBC ID.

Position Overview:

The Charter Manager will oversee UMBC Transit Charter Program. This position requires flexibility in a revolving work schedule, including some days, nights, and weekends in order to accommodate training, routes and other requirements.

Why Work at UMBC?

UMBC offers competitive compensation. This role starts at $82,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.

What is it like to work at UMBC? Check out Glassdoor or Indeed.

For 16 years in a row UMBC has been recognized as a Great College to Work For!

Responsibilities:

Reporting to the Director of Transit in the Division of Student Affairs, the incumbent will oversee the UMBC Transit Charter Program.

Specific duties include: providing timely estimates, driver scheduling, and service invoicing; operating/assisting with interstate charters; hiring drivers; goal setting, performance review, and progressive disciplinary actions for staff; establishing staff development to ensure consistent adherence to UMBC Transit policies and procedures; participating in department meetings, safetybriefs (instructions on safe driving behavior and best practices) and monthly safety meetings; assisting in overall leadership of Transit operation; performing administrative tasks; and performing other duties as assigned.

Required Minimum Qualifications:

• Requires Bachelor's degree from an accredited college or university and three (3) years of transportation experience in charter bus operations.
  Note: A High School Diploma/GED and seven (7) years of experience in charter bus operations may be substituted for the above requirements. Or a combination of education and experience may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
  Two (2) years of customer service (client contact) experience.
• Maryland Commercial Class B Driver’s License with Air Brake and Passenger Endorsement.
• Excellent verbal and written communication skills.
• Excellent time management skills with the ability to prioritize.
• Familiarity with Microsoft Office and Google apps.
• Strong knowledge and adherence of FMCSA HOS policies and regulations, and experience planning, mapping, and scheduling routes appropriate to vehicle size and the ability to perform and instruct on pre/post trip inspections, conduct accident investigations in conjunction with Safety & Training Manager, and safety audits.
  Note: This position requires flexibility in a revolving work schedule, including some days, nights, and weekends in order to accommodate training, routes and other requirements in compliance with HOS.

Background Screening Statement:

A background check will be required.

Employees in this position must maintain the required driver’s license with no more than 5 points and will be subject to drug and alcohol testing and education as required under U.S. DOT and the State of Maryland regulations. Employees will be subject to pre-employment and random drug testing.

Special Instructions to Applicants:

Upload a cover letter and a resume.

Closing Date:

Open Until Filled

Benefits:

UMBC offers a rich benefits package.

Regular and grant funded regular positions (Full benefits summary click here):

Generous Leave which includes accruing:

• 22 Days of Annual Leave
• 15 Days of Sick Leave
• 15 Holidays
• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Professional development opportunities
• Wellness opportunities
• & Much more

Salary:

Salary: $82,000 to $93,000depending on qualifications and experience.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Hours:

Full-time

Type:

Regular

FLSA Status:

Exempt

Equal Opportunity Statement:

UMBC is an Affi...

Title IX:

As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here.

Accommodation:

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization

As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.