Service Coordinator

UMBC; Baltimore, Northern (MD, KY); Hybrid; USD 51,000 - 58,000; Full time

Benefits offered by this job

Life and disability insurance

Retirement plans

Professional development opportunities

Wellness opportunities

Job summary

UMBC\u2019s The Choice Program seeks a Service Coordinator to deliver high-quality direct services to youth involved with the Department of Juvenile Services in central Maryland. You will mentor, advocate, and help youth set and achieve goals, while coordinating with AmeriCorps mentors and reporting progress to partners.

The role emphasizes anti-racist, trauma-informed, community-based practice, with opportunities for professional development and growth within a grant-funded program.

Qualifications

• Bachelor\'s degree required.
• At least 1 year of experience in youth development, advocacy, or related field.
• Valid driver\'s license and access to a vehicle where insured.

Responsibilities

• Provide in-person mentoring and advocacy to youth.
• Assist youth with goal planning and achievement.
• Document and report engagement with youth and families.
• Coordinate activities with AmeriCorps Mentors during evenings and weekends.
• Attend organizational and team meetings.
• Engage in training to support positive youth development.

Skills

Valid driver\'s license

Youth mentoring

Anti-racist practices

Spanish (optional)

Education

Bachelor\'s Degree

Tools

CRM software

Job description

Position Title

Service Coordinator

Description

The Choice Program Service Coordinator provides high-quality, high-impact direct services to young people involved with the Department of Juvenile Services through community based youth and family engagement. This position support the organization's efforts to 1) disentangle young people from the youth legal system 2) improve wellbeing through goal creation and attainment and 3) increase economic opportunities for young people through vocational training.

Department

The Choice Program

The mission of The Choice Program is to strengthen communities through innovative, family focused strategies that connect youth to opportunities for positive choices. The mission is accomplished using a culturally responsive, trauma-responsive, community based approach that identifies and links the youth and families with social supports; fosters caring relationships; develops high expectations; and provides meaningful participation in youth-centered, community based activities.

Position Overview

The Choice Program Service Coordinator provides high-quality, high-impact direct services to young people involved with the Department of Juvenile Services through community-based youth and family engagement. This position support the organization's efforts to 1) disentangle young people from the youth legal system 2) improve wellbeing through goal creation and attainment and 3) increase economic opportunities for young people through vocational training.

Responsibilities

The position works within The Choice Program to provide mentoring and advocacy services to young people throughout central Maryland. The Choice Program utilizes an anti-racist, community based, family-centered approach to promote high-quality outcomes for young people and families. The Choice Program engages in a collaborative process of service where young people set goals for themselves and are held accountable by supportive adults along the way. The program's approach to youth development is grounded in applied critical race theory and culturally responsive, trauma-informed practices. The Choice Program employees strive to build an anti-racist organization grounded in several core values, including holistic development, belief in humans and youth-centeredness.

Specific responsibilities include

• Providing in-person, community-based mentoring and advocacy to young people ensuring high-quality, high-impact service delivery
• Assisting young people with goal planning and achievement
• Documenting and reporting on engagement efforts with young people and families, both internally with other Choice team members and externally with the Department of Juvenile Services
• Collaborating with Choice AmeriCorps Member Mentors to facilitate and coordinate activities for young people on evenings and weekends
• Attending organizational and regular team meetings
• Engaging in training opportunities to foster positive youth development

Required Minimum Qualifications

• Bachelor's Degree
• One year of experience working, or volunteering, in youth development programming, youth advocacy, K-12 education or a related field
• Valid driver's license and access to a vehicle where you are on the insurance

Note: Additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

Preferred Qualifications

• Experience mentoring youth
• Experience working or volunteering for an organization, institution, or company with, or personally having, a strong commitment to anti-racist practices, equity and inclusion
• Customer Relations Management (CRM)/information database experience
• Fluency in Spanish a plus

Background Screening Statement

A background check will be required.

Closing Date

Open Until Filled

Benefits

UMBC offers a rich benefits package.

Regular and grant funded regular positions (Full benefits summary click here):

Generous Leave which includes accruing:

• 22 Days of Annual Leave
• 15 Days of Sick Leave
• 15 Holidays
• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits

• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Professional development opportunities
• Wellness opportunities
• & Much more

Salary

Salary: $50,500 - $58,000 depending on qualifications and experience.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to: geographic location of position, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.

The above salary range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Hours

Full-time

Type

Grant Funded This position is Grant Funded, wherein employment is contingent upon award renewal.

FLSA Status

Exempt

Equal Opportunity Statement

UMBC is an Affiramtive Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.

Title IX

As an institution that receives federal financial assistance, UMBC adheres to Title IX and does not discriminate on the basis of sex. For more information about Title IX and contact information for Title IX Coordinator click here.

Accommodation

If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.

Work Authorization

As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.