Transportation & Scheduling Dispatcher

Rocky Mountain Health Care Services; Colorado Springs (CO); On-site; USD 42,000 - 65,000; Full time

Job summary

Rocky Mountain Health Care Services dispatches drivers and service vehicles to meet participant needs on a daily and weekly basis. You will coordinate routing, maintain accurate scheduling data, and ensure clear communication with drivers and RMHCS contacts to provide timely transportation.

The role requires a high school diploma, 2 years in transportation/logistics, strong communication, and the ability to multitask while maintaining records.

Qualifications

• High school diploma or equivalent.
• Two years of transportation or logistics experience as a Driver or Driver/Coordinator or administrative experience, preferably in a Transportation Department.
• Excellent written and verbal communication skills.
• Experience with frail, elderly population preferred.
• Ability to multitask and maintain accurate records.
• Proficient in computer applications and software.
• Ability to work independently with minimal supervision.

Responsibilities

• Schedule and dispatch Drivers and service vehicles to meet participant needs and company specs.
• Keep scheduling software up to date with current data and participant information.
• Relay messages and information clearly to Drivers and RMHCS contacts.
• Coordinate with Supervisor and Transportation staff on questions or service requests.
• Review manifests with Supervisor to determine vehicle and personnel needs.
• Monitor locations and utilization of personnel/equipment for efficient service.
• Advise personnel about traffic, weather, and other hazards.
• Maintain thorough notes and documentation.
• Participate in 24/7 on-call rotating schedule.

Skills

Scheduling

Communication

Teamwork

Problem Solving

Flexibility

Data Reporting

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Rocky Mountain Health Care Services dispatches drivers and service vehicles to meet participant needs on a daily and weekly basis. You will coordinate routing, maintain accurate scheduling data, and ensure clear communication with drivers and RMHCS contacts to provide timely transportation.

The role requires a high school diploma, 2 years in transportation/logistics, strong communication, and the ability to multitask while maintaining records.