Transportation Routing & Dispatch Lead

Monroe Truck Equipment; Litchfield (MN); On-site; USD 65,000 - 90,000; Full time

Job summary

Monroe Truck Equipment in Minnesota is seeking a Transportation Traffic Lead to coordinate daily transportation and traffic operations, ensuring safe, efficient, and timely movement of vehicles, drivers, and freight.

You will act as a primary liaison among drivers, dispatch, customers, and internal teams, monitor performance, adjust routes, and ensure compliance with company policies and regulatory requirements. Strong communication and problem-solving skills are essential.

Qualifications

• Required: High school diploma or equivalent.
• 3+ years of experience in transportation, logistics, dispatch, fleet operations, traffic coordination, or related field.
• Strong knowledge of transportation operations and scheduling.
• Excellent communication and organizational skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Proficiency with Microsoft Office and/or transportation, dispatch, fleet, or logistics software.
• Ability to work flexible hours, including early mornings, evenings, weekends, or holidays when operationally required.

Responsibilities

• Coordinate daily transportation and traffic activities, including vehicle movements, dispatch schedules, routes, pickups, deliveries, and equipment availability.
• Monitor driver and vehicle activity to identify delays, operational issues, safety concerns, or schedule conflicts.
• Serve as a primary point of contact for drivers, dispatchers, customers, and internal operations teams.
• Adjust transportation schedules and routing as needed to minimize delays and improve operational efficiency.
• Track transportation performance, including on-time performance, route efficiency, utilization, and service issues.
• Coordinate responses to traffic disruptions, vehicle breakdowns, accidents, weather events, and other transportation-related emergencies.
• Ensure drivers and transportation activities comply with company policies, safety requirements, and applicable federal, state, and local regulations.
• Review and maintain transportation documentation, including trip records, dispatch information, delivery documentation, and incident reports.
• Communicate changes to schedules, routes, customer requirements, and operational priorities to appropriate personnel.
• Assist with driver scheduling and coverage to maintain adequate transportation capacity.
• Identify recurring transportation problems and recommend process improvements.
• Work closely with maintenance and fleet personnel to address vehicle availability and repair-related issues.
• Monitor customer service concerns and coordinate timely resolution of transportation issues.
• Prepare operational reports and provide management with updates regarding traffic, service levels, delays, and other key performance indicators.
• Support transportation audits, safety initiatives, training, and continuous-improvement programs.
• May provide direction and day-to-day leadership to drivers, and loaders

Skills

Strong communication

Organizational skills

Problem-solving

Decision-making

Time management

Attention to detail

Team leadership

Flexibility

Education

High school diploma or equivalent

Associate's or bachelor's degree in transportation, logistics, supply chain management, business, or related discipline

Tools

Microsoft Office

TMS (Transportation Management Systems)

GPS/telematics

Job description

Monroe Truck Equipment in Minnesota is seeking a Transportation Traffic Lead to coordinate daily transportation and traffic operations, ensuring safe, efficient, and timely movement of vehicles, drivers, and freight.

You will act as a primary liaison among drivers, dispatch, customers, and internal teams, monitor performance, adjust routes, and ensure compliance with company policies and regulatory requirements. Strong communication and problem-solving skills are essential.