Transportation Programs Lead – Sustainability & Outreach

My Ride to Work, LLC.; Reno (NV); On-site; USD 65,000 - 85,000; Full time

Job summary

My Ride to Work is expanding and is seeking a Transportation Supervisor in Reno to manage the delivery of employees to work locations through a network of commute alternatives. The role will develop, manage, market, and oversee transportation programs and services with a focus on environmental sustainability.

You will lead internal customer relations, coordinate system changes, engage employees through events, analyze efficiency, and support vendor performance to ensure cost-effective,

Qualifications

• 2–3 years in transportation management or corporate employee services.
• Excellent verbal and written communication and presentation skills.
• Excellent organizational and prioritization skills.
• Proven ability to lead cross-functional projects and engage stakeholders.
• Advanced computer skills including Excel, PowerPoint, and Adobe Creative Suite.

Responsibilities

• Lead superb internal customer relations regarding commute transportation questions and feedback; oversee customer service and issue resolution, root cause analysis, and corrective action plans.
• Oversee communication of system and service changes to all stakeholders through channels such as email, newsletters, intranet/app, signage.
• Collaborate with internal/external teams to conduct employee engagement events and campaigns to highlight commute programs and motivate participation.
• Perform strategic analysis to improve and optimize overall system efficiency.
• Recommend and support development of internal transportation policies, procedures, and programs.
• Interface with internal stakeholders to understand, develop, and align goals.
• Maintain vendor performance metrics and analysis.
• Manage vendors and service providers to ensure excellent service delivery and cost efficiency.

Skills

Communication

Organizational skills

Leadership

Customer service

Cross-functional collaboration

Strategic thinking

Tools

Excel

PowerPoint

Adobe Creative Suite

Job description

My Ride to Work is expanding and is seeking a Transportation Supervisor in Reno to manage the delivery of employees to work locations through a network of commute alternatives. The role will develop, manage, market, and oversee transportation programs and services with a focus on environmental sustainability.

You will lead internal customer relations, coordinate system changes, engage employees through events, analyze efficiency, and support vendor performance to ensure cost-effective,