Transportation Supervisor

My Ride to Work, LLC.; Reno (NV); On-site; USD 65,000 - 85,000; Full time

Job summary

My Ride to Work is expanding and is seeking a Transportation Supervisor in Reno to manage the delivery of employees to work locations through a network of commute alternatives. The role will develop, manage, market, and oversee transportation programs and services with a focus on environmental sustainability.

You will lead internal customer relations, coordinate system changes, engage employees through events, analyze efficiency, and support vendor performance to ensure cost-effective,

Qualifications

• 2–3 years in transportation management or corporate employee services.
• Excellent verbal and written communication and presentation skills.
• Excellent organizational and prioritization skills.
• Proven ability to lead cross-functional projects and engage stakeholders.
• Advanced computer skills including Excel, PowerPoint, and Adobe Creative Suite.

Responsibilities

• Lead superb internal customer relations regarding commute transportation questions and feedback; oversee customer service and issue resolution, root cause analysis, and corrective action plans.
• Oversee communication of system and service changes to all stakeholders through channels such as email, newsletters, intranet/app, signage.
• Collaborate with internal/external teams to conduct employee engagement events and campaigns to highlight commute programs and motivate participation.
• Perform strategic analysis to improve and optimize overall system efficiency.
• Recommend and support development of internal transportation policies, procedures, and programs.
• Interface with internal stakeholders to understand, develop, and align goals.
• Maintain vendor performance metrics and analysis.
• Manage vendors and service providers to ensure excellent service delivery and cost efficiency.

Skills

Communication

Organizational skills

Leadership

Customer service

Cross-functional collaboration

Strategic thinking

Tools

Excel

PowerPoint

Adobe Creative Suite

Job description

Transportation Supervisor - Job Highlights

My Ride to Work is expanding and we are looking for a Transportation Supervisor in Reno. The Transportation Supervisor will manage the delivery of employees to their work locations through a network of commute alternatives. The role will develop, manage, market, provide strategic direction, and oversight to various transportation programs and services. The ideal candidate enjoys working with a team and has a passion to support environmental sustainability initiatives by expanding the alternate mode use through outreach, education, and continued growth of transportation programs.

What you will be doing as a Transportation Supervisor

• Lead superb internal customer relations regarding commute transportation questions and feedback; oversee customer service and issue resolution, root cause analysis, and corrective action plans


• Oversee communication of system and service changes to all stakeholders through communication channels, including basic graphics layout, e.g., email, newsletter, intranet/app, signage


• Work with internal/external teams to conduct creative employee engagement events and campaigns to highlight commute programs, and motivate participation


• Perform strategic analysis to improve and optimize overall system efficiency


• Recommend and support development of internal transportation policies, procedures, and programs


• Interface with internal stakeholders to understand, develop, and align goals


• Maintain vendor performance metrics and analysis


• Manage vendors, facilitate staff and service providers as required to ensure excellent service delivery and cost efficiency

What will you bring to the Transportation Manager position?

• 2-3 years in transportation management or another corporate employee services program


• Excellent verbal and written communication and presentation skills


• Excellent organizational and prioritization skills


• Proven record of providing excellent internal and external customer service and engagement of multiple stakeholders to lead cross-functional projects


• Advanced computer skills, e.g., Excel, PowerPoint, basic Web page management, internal software tools, Adobe Creative Suite


• Strong strategic thinker with leadership skills

About My Ride to Work

My Ride to Work is a complete transportation solution provider leveraging workforce management strategies, technology and data analytics. We have over 20 years in the outsourcing industry where flexibility and reliability are equally important. Our management teams, ground crew and professional drivers have a deep understanding of and experience in the transportation industry. We partner with companies to understand their objectives and create ridership and route programs that support specific workforce needs with an emphasis on safety, rider experience and comfort.

My Ride to Work is an equal opportunity employer. No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status or any other status protected by law.

We are an E-Verify Employer.