Transportation Ops Lead - Data-Driven, Cross-Functional

JD Finish Line; Alabaster (AL); On-site; USD 60,000 - 75,000; Full time

Job summary

JD Finish Line is seeking a Transportation Supervisor to coordinate transportation customer service and carrier relations across North America. You will manage service opportunities, carrier performance, claims, RTV processes, and support store openings, remodels, and closures using data to improve efficiency.

You will lead a team (1 direct report) and develop carrier relationships, analyze service issues, enforce regulations (DOT/FMCSA), and drive improvements with BI, WMS, TMS, and Proship

Qualifications

• Bachelor's degree preferred, or Associate’s degree and equivalent experience.
• 3-5 years of experience in Transportation Operations.
• Strong leadership, organizational, interpersonal, and presentation skills.
• Self-directed and goal-oriented.
• Retail Distribution and Fulfillment knowledge preferred.
• Advanced knowledge of Excel, WMS, TMS, and PowerPoint.

Responsibilities

• Coordinate transportation customer service and carrier relations across North America.
• Drive operational performance by setting expectations and reviewing performance.
• Manage 1 direct report: Transportation Specialist.
• Develop carrier and fascia relationships to ensure efficient product flow.
• Analyze service issues and claims to monitor trends and drive improvements.
• Align stakeholders to adopt operational solutions.
• Create and maintain SOPs quarterly.
• Enforce transportation regulations (DOT/FMCSA) and safety standards.
• Streamline RTV workflows and deliver performance reports.
• Leverage BI, PCSTrac, and Proship to track performance metrics.
• Cross-train to back up peer Transportation Supervisors.
• Maintain regular attendance and protect assets and information.
• Champion change initiatives and continuous improvement.

Skills

Leadership

Organizational skills

Interpersonal skills

Presentation skills

Self-directed

Education

Bachelor's degree preferred

Associate’s degree or equivalent experience

Tools

Excel

WMS

TMS

PowerPoint

Job description

JD Finish Line is seeking a Transportation Supervisor to coordinate transportation customer service and carrier relations across North America. You will manage service opportunities, carrier performance, claims, RTV processes, and support store openings, remodels, and closures using data to improve efficiency.

You will lead a team (1 direct report) and develop carrier relationships, analyze service issues, enforce regulations (DOT/FMCSA), and drive improvements with BI, WMS, TMS, and Proship