Transportation & Carrier Operations Leader

JD Sports; Alabaster (AL); On-site; USD 70,000 - 95,000; Full time

Job summary

The Finish Line, Inc. is seeking a Transportation Supervisor to coordinate transportation customer service and carrier relations across North America. You will drive operational performance, manage the Transportation Specialist, and develop carrier relationships to ensure efficient product flow.

You will analyze service issues, standardize SOPs, and support store openings, remodels, and closures. Ideal candidates have 3–5 years in Transportation Operations with strong leadership,

Qualifications

• Bachelor's degree preferred or Associate's degree and equivalent experience.
• 3-5 years of experience in Transportation Operations.
• Strong leadership, organizational, interpersonal, and presentation skills.
• Supervisor/Management experience.
• Self-directed and goal-oriented Retail Distribution and Fulfillment knowledge preferred.
• Advanced knowledge of Excel, WMS, TMS, and PowerPoint.

Responsibilities

• Drive operational performance by establishing clear expectations, frequently reviewing performance, anticipating challenges, and holding individuals accountable.
• Direct report: Transportation Specialist.
• Develop carrier and fascia relationships to ensure product flow and movement is as efficient as possible.
• Compile and analyze current and historical service issues and claims to monitor trends, provide root cause analysis, and drive operational improvement plans.
• Align stakeholders: influence internal partners to adopt operational solutions.
• Create and maintain/improve SOP's quarterly.
• Author and refine standard operating procedures on a quarterly basis.

Skills

Leadership

Organization

Interpersonal skills

Presentation skills

Education

Bachelor's degree preferred

Associate's degree + experience

Tools

Excel

WMS

TMS

PowerPoint

Job description

The Finish Line, Inc. is seeking a Transportation Supervisor to coordinate transportation customer service and carrier relations across North America. You will drive operational performance, manage the Transportation Specialist, and develop carrier relationships to ensure efficient product flow.

You will analyze service issues, standardize SOPs, and support store openings, remodels, and closures. Ideal candidates have 3–5 years in Transportation Operations with strong leadership,