Transportation Operations Supervisor

DS Bus Lines; United States; On-site; USD 34,000 - 41,000; Full time

Job summary

JYL Transportation, Inc. is seeking a capable supervisor to oversee 30-60 drivers, design efficient routes across multiple regions, and assign drivers based on skill and performance.

The role requires strong organizational skills, problem solving, and a customer‑focused mindset to maintain professional relationships with guardians, clients, and staff. The ideal candidate will have prior supervisory experience, be self‑motivated, and possess good technology skills with Microsoft Office,

Qualifications

• Must have prior supervising experience.
• Must be self-motivated, show initiative, and have a strong work ethic.
• Excellent customer service skills, be detail-oriented, and like solving problems.
• Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
• Enjoy working with children.
• Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
• Must maintain a safe driving record and driver's license and respond to coverage needs as required.

Responsibilities

• Supervise and advise 30-60 drivers and monitors.
• Develop and implement efficient routes across several regions with regard to client needs.
• Assign driver assignments reflecting knowledge and performance.
• Receive, record, retrieve and deliver messages accurately; solve operational problems while maintaining professional relations.
• Maintain compliance with Company policies; develop driver skills through discussion.
• Promote good performance and recommend reassignment or discipline as needed.
• Spend time behind the wheel to know routes, clients, drivers and programs; provide emergency backup.
• Build and maintain positive relationships with supervisees and customers.

Skills

Supervising experience

Customer service

Problem solving

Program familiarization

Enjoy working with children

Technical skills

Safe driving record

Tools

Microsoft Office Suite

SharePoint

Outlook

Google Chrome

Android tablets

Job description

JYL Transportation, Inc. is seeking a capable supervisor to oversee 30-60 drivers, design efficient routes across multiple regions, and assign drivers based on skill and performance.

The role requires strong organizational skills, problem solving, and a customer‑focused mindset to maintain professional relationships with guardians, clients, and staff. The ideal candidate will have prior supervisory experience, be self‑motivated, and possess good technology skills with Microsoft Office,