Transportation Operations Specialist

Amazon Inc.; India (PA); Hybrid; INR 700,000 - 1,100,000; Full time

Job summary

Amazon in India seeks a Transportation Representative to manage daily operational activities across INFCs, ensuring the earliest appointment availability for sellers and vendors. You will act as the liaison among sellers, associates, and management, upholding program standards and driving timely resolutions.

The role requires data analysis, clear English communication, and ownership in solving flow blockers while maintaining high standards of service delivery.

Qualifications

• Strong analytical skills and attention to detail.
• Effective written and verbal communication across levels.
• Ability to manage time efficiently and meet goals.
• Experience communicating with internal, partner, and customer teams.

Responsibilities

• Provide timely resolution to seller/vendor requests via mails/calls/ticketing.
• Analyze data and use tools to drive seller experience without compromising timely resolutions.
• Communicate clearly in English with all levels of the organization.

Skills

Analytical skills

Attention to detail

Effective communication

Written & verbal communication

Time management

Cross-functional collaboration

Education

Associate's degree or above

Tools

SQL

Data mining

Automation

Job description

Amazon in India seeks a Transportation Representative to manage daily operational activities across INFCs, ensuring the earliest appointment availability for sellers and vendors. You will act as the liaison among sellers, associates, and management, upholding program standards and driving timely resolutions.

The role requires data analysis, clear English communication, and ownership in solving flow blockers while maintaining high standards of service delivery.