Transportation - Operations Administrator

TCI Transportation; Jamesburg (NJ); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Weekly Pay

Direct Deposit

Medical, Dental & Vision Insurance

401(k) with Company Match

Earned Time Off

Paid Holidays

Employee Discount Program through Life

Employee Discount Program through Life

Safety Incentives

Employee Referral Program

Employer-Paid Life & AD&D Insurance

Job summary

TCI Transportation is seeking an Operations Administrator to join our team in a fast-paced environment. You will support daily dispatch, communicate with drivers and customers, and help keep operations running smoothly.

The ideal candidate is highly organized, detail-oriented, and proficient with administrative tasks and basic billing. We offer weekly pay, benefits, and a Monday–Friday schedule with daytime hours.

Qualifications

• Strong organizational and attention-to-detail skills.
• Excellent communication and customer service abilities.
• The ability to multitask and manage multiple priorities.
• Experience working in a fast-paced environment.
• Strong computer and administrative skills.
• A proactive attitude to support the operations team.
• Flexibility to occasionally assist with additional hours when business needs require it.

Responsibilities

• Build and manage daily dispatch loads in McLeod.
• Complete daily load reconciliations and ensure accurate load assignments.
• Respond to customer inquiries via email and phone in a timely and professional manner.
• Gather and compile information to support customer service and operational needs.
• Provide dispatch coverage during vacations and call-offs.
• Communicate with drivers regarding paperwork and dispatch needs.
• Perform driver check-in calls and communicate with customers regarding on-time arrivals.
• Review and process per diem and accessorial invoices.
• Verify billing information and ensure invoices are submitted and followed up on.
• Assist with other operational needs as required.

Skills

Organizational skills

Attention to detail

Communication skills

Customer service

Multitasking

Fast-paced experience

Computer skills

Administrative skills

Proactive attitude

Flexible hours

Job description

NOW HIRING: OPERATIONS ADMINISTRATOR!

TCI is looking for a motivated, organized, and detail-oriented Operations Administrator to join our team! If you enjoy working in a fast-paced environment, communicating with drivers and customers, and keeping operations running smoothly, this could be the opportunity for you!

PAY & SCHEDULE

• Pay: $25.00 per hour
• Schedule: Monday–Friday
• Hours: 7:00 AM – 3:30 PM

What You'll Do

• Build and manage daily dispatch loads in McLeod.
• Complete daily load reconciliations and ensure accurate load assignments.
• Respond to customer inquiries via email and phone in a timely and professional manner.
• Gather and compile information to support customer service and operational needs.
• Provide dispatch coverage during vacations and call-offs.
• Communicate with drivers regarding paperwork and dispatch needs.
• Perform driver check-in calls and communicate with customers regarding on-time arrivals.
• Review and process per diem and accessorial invoices.
• Verify billing information and ensure invoices are properly submitted and followed up on.
• Assist with other operational needs as required.

What We're Looking For

• Strong organizational and attention-to-detail skills.
• Excellent communication and customer service abilities.
• The ability to multitask and manage multiple priorities.
• Experience working in a fast-paced environment.
• Strong computer and administrative skills.
• A proactive attitude and willingness to support the operations team.
• Flexibility to occasionally assist with additional hours when business needs require it.

Benefits & Perks

• Weekly Pay & Direct Deposit
• Safety Incentives
• Employee Referral Program
• Medical, Dental & Vision Insurance
• Employer-Paid Life & AD&D Insurance
• 401(k) with Company Match
• Earned Time Off
• Paid Holidays
• Employee Discount Program through LifeMart

About TCI

TCI is a family-owned transportation company that has been serving customers since 1978. We are committed to safety, exceptional customer service, and supporting one another as a team. At TCI, we take pride in creating a positive work environment where employees can grow, contribute, and build a rewarding career in the transportation industry.

Since 1978, TCI Transportation has been dedicated to serving our clients in the only way we know how – with integrity, passion, and ingenuity. We've spent the past 4 decades expanding our locations from coast to coast and have been aggressively adding new services for our clients to help them grow their businesses as effectively and efficiently as possible. Our story has a long history, and yet we have only just begun.