Transportation Management Center Operator Senior - Kanawha Co.

State of West Virginia; Charleston (WV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Retirement Plan

Holidays and vacation

Job summary

State of West Virginia is seeking a lead worker in the Intelligent Transportation Fusion Center to supervise and train Traffic Management Center operators. The role involves directing traffic control, incident management, and communications using advanced workstations.

Ideal candidates have four years of relevant experience, a high school diploma, and a valid driver’s license. Applicants should expect rotating shifts and possible on-call duties during emergencies.

Qualifications

• Graduation from a standard high school or equivalent.
• Four years of full-time or equivalent part-time paid experience as an emergency telecommunicator, or equivalent experience in an electronic management center.
• Valid driver’s license required.
• Ability to speak clearly and possess good communication skills and telephone etiquette.

Responsibilities

• Lead, coordinate and train Traffic Management Center (TMC) Operators.
• Oversee traffic systems control, incident/congestion management and communications.
• Operate state-of-the-art traffic management workstations to facilitate traffic flow and minimize congestion.
• Perform related clerical and technical tasks and other duties as assigned.
• May work rotating shifts and be on-call during off-hours, including emergencies.

Skills

Communication skills

Telephone etiquette

Computer skills

Education

High school diploma

Tools

Traffic management workstations

Job description

• Disclaimer-this position will be considered classified-exempt and “at will.” Under general supervision an employee in this classification works as a lead worker in an Intelligent Transportation Fusion Center; Leads, coordinates and trains Traffic Management Center (TMC) Operators. Work involves traffic systems control, incident/congestion management, and communications. Employees operate state-of-the-art computerized traffic management workstations designed to facilitate traffic flow and minimize congestion. Employees undergo training and are assigned progressively responsible duties in traffic detection monitoring, programming motorist information systems, assessing incident scenes, and operating radio communications systems. Employees perform a variety of clerical, technical tasks and other related duties. May be required to work rotating shifts (evenings, nights, weekends, holidays). In the event of emergency highway conditions, employees are subject to callback during scheduled off-hours. May be assigned as needed to relief shifts at the Division of Homeland Security & Emergency Management during periods of heightened security or during emergency operations. Ability to speak clearly, good communication skills and telephone etiquette required. Must be able to read, understand and interpret office procedures, and rules and regulations. Computer skills required. Performs related work as required.

Nature of Work

• Disclaimer-this position will be considered classified-exempt and “at will.” Under general supervision an employee in this classification works as a lead worker in an Intelligent Transportation Fusion Center; Leads, coordinates and trains Traffic Management Center (TMC) Operators. Work involves traffic systems control, incident/congestion management, and communications. Employees operate state-of-the-art computerized traffic management workstations designed to facilitate traffic flow and minimize congestion. Employees undergo training and are assigned progressively responsible duties in traffic detection monitoring, programming motorist information systems, assessing incident scenes, and operating radio communications systems. Employees perform a variety of clerical, technical tasks and other related duties. May be required to work rotating shifts (evenings, nights, weekends, holidays). In the event of emergency highway conditions, employees are subject to callback during scheduled off-hours. May be assigned as needed to relief shifts at the Division of Homeland Security & Emergency Management during periods of heightened security or during emergency operations. Ability to speak clearly, good communication skills and telephone etiquette required. Must be able to read, understand and interpret office procedures, and rules and regulations. Computer skills required. Performs related work as required.

Minimum Qualifications

• Preference may be given to Candidates with these qualifications**

EDUCATION / TRAINING

• Graduation from a standard high school or equivalent.

Experience

• Four (4) years full-time or equivalent part-time paid experience as an emergency telecommunicator, or equivalent experience in an electronic management center.

Additional Requirement

Travel may be required; therefore, a valid driver’s license is required.

Promotional Only

Four (4) years as an Transportation Intelligent Fusion Center Operator may substitute for the required experience.

Other Information

• Candidate Contact Name: Regina Jarrell
• Phone Number: 304-414-7121
• Email Address: [e-mail]

Permanent, full-time employees of the State of West Virginia, receive a wide variety of financial and personal job benefits. Specific information about benefits is available from the hiring agency. Salary and Wages Direct deposit (twice a month) Promotion Opportunities - With over 20,000 classified positions in state government, there are many opportunities to compete for transfer or promotional appointment. Medical Insurance Major medical, surgical, prescription drug, and other medical expenses. Choice of plans. The state pays the major part of the premium. Mountaineer Flexible Benefits (Optional Insurance) The Mountaineer Flexible Benefits program allows tax-free deductions for dental, vision, and disability insurance, as well as medical expenses not reimbursed by regular insurance coverage. Life Insurance The state provides a $10,000 decreasing term life policy with accidental death and dismemberment benefits. Additional group insurance is available. Retirement Plan The state offers an outstanding defined benefit pension plan. Employee contributes 4.5% of salary (tax-deferred). Deferred Compensation State employees have a unique opportunity to build retirement savings and reduce today's taxes by participating in a Section 457 deferred compensation plan. A 457 plan is similar to the 401K plans offered by private companies. Annual Increment Pay The annual increment is $60 for each full year of qualifying service, and is paid in July of each year. This is available to employees with 3 or more years of service. Holidays Twelve (12) paid holidays in each year. Vacation 15 to 24 days per year depending on length of service. Paid Sick Leave We offer an outstanding paid sick leave benefit. Employees earn 1.5 days each month or 18 days per year. There is no limit to the amount of sick leave an employee can accumulate. Full compliance with Family Medical Leave and WV Parental Leave Act. Employee to Employee Leave Donation Program. Military Leave - Paid Military Leave Training, and Developmental Opportunities We offer many formal in-house training classes. Many agencies also offer tuition reimbursement for job-related training and education provided by approved technical schools and colleges. Suggestion Award Program Employees may receive monetary award up to 20% of the first year savings for any approved and implemented work improvement suggestion. Credit Union Flexible Working Hours and Alternate Work Schedules Day Care - State approved child Day Care facilities are located at the Capitol Complex. Wellness Programs Many state agencies provide special wellness and health related services to employees. Examples include: free health screening, special seminars and presentations, organized health related activities, health contact information, wellness promotion events, and healthy lifestyle information. West Virginia is a Great Place to Live and Work We offer challenging jobs with competitive benefits. But most of all, we offer the opportunity to further your career, meet your personal goals, and make a real difference in peoples lives. For more information about benefits visit our Benefits Web Site. Use your back button to return here. ------------------------------------------------------------ 01

AFFIRMATION

I certify under penalty of law and disqualification that all statements are true and complete. I authorize the State of West Virginia and any agent acting on its behalf to conduct an inquiry into any job‑related information contained in this application. I release the State of West Virginia and any agent acting on its behalf from any and all liability by reason of the request for such information. I further authorize and request each former employer, educational institution, or organization (including law enforcement agencies) to provide all information that may be sought in connection with this application. WE DO NOT ACCEPT THE FOLLOWING DOCUMENTATION: Unofficial transcripts High school diplomas or transcripts Birth certificates Social Security Cards Driver’s Licenses Passports These documents will be removed from your profile if submitted.

• I consent to the above statement.
• Required Question