Transportation Insurance Ops Leader — Hybrid, Data-Driven Impact

Acrisure; Melbourne (KY); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Job summary

Acrisure is seeking a Commercial Transportation Insurance Operations Manager to lead the Commercial Insurance Transportation team on-site. The role focuses on executing operational strategies, improving processes, and delivering exceptional client and colleague experiences.

The ideal candidate will have a property and casualty license, 5+ years in commercial insurance, and experience managing teams, with strong analytical and communication skills to drive performance and growth.

Qualifications

• Strong leadership and ability to coach and develop high-performing teams.
• Excellent communication, collaboration, and relationship-building skills.
• Proven ability to analyze performance metrics and leverage data for improvement.
• Experience implementing process improvements and driving operational excellence.
• Experience in workforce planning, budgets, and resource management.

Responsibilities

• Lead and implement operational strategies, process improvements, and workflow enhancements to drive efficiency and service quality.
• Coach and engage team members, fostering accountability and collaboration.
• Monitor KPIs and dashboards to drive informed decision-making and continuous improvement.
• Manage operational resources, workforce planning, budgets, and expenses to support objectives.
• Ensure compliance with policies, regulations, and best practices while mitigating risks.
• Support client retention and growth initiatives through excellent service delivery.
• Partner with cross-functional leaders to align priorities and drive outcomes.
• Champion automation and technology adoption to enhance operational effectiveness.

Skills

Leadership

Communication

Problem-solving

Data analysis

Budget management

Strategic thinking

Education

Bachelor’s degree in Business Administration

Job description

Acrisure is seeking a Commercial Transportation Insurance Operations Manager to lead the Commercial Insurance Transportation team on-site. The role focuses on executing operational strategies, improving processes, and delivering exceptional client and colleague experiences.

The ideal candidate will have a property and casualty license, 5+ years in commercial insurance, and experience managing teams, with strong analytical and communication skills to drive performance and growth.