Transportation Fulfillment Expeditor

East Penn Manufacturing Company, Inc.; Pennsylvania; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Profit sharing

401K

Annual bonus

Paid holidays and vacations

Job summary

East Penn Manufacturing Company, Inc. is seeking a Transportation Order Fulfillment Expeditor to connect customer demand with production and transportation execution.

You will help ensure orders flow efficiently through the supply chain, from planning to final delivery, in a fast-paced, detail-oriented environment. You will collaborate across Sales, Customer Service, Production, Scheduling, Inventory, and Logistics to identify issues before they impact customers and drive continuous improvement

Qualifications

• Excellent verbal and written communication skills.
• Strong analytical and critical-thinking abilities.
• Outstanding organizational and time-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and accuracy.
• Strong problem-solving skills with the ability to identify issues and elevate appropriately.
• Results-oriented mindset with a strong sense of urgency.
• Ability to work collaboratively across departments and all levels of the organization.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.

Responsibilities

• Monitor and coordinate customer orders throughout the fulfillment process to ensure smooth execution and on-time delivery.
• Collaborate with Sales, Customer Support, customers, and vendors regarding inbound and outbound orders.
• Review fulfillment plans and validate load building activities before execution by transportation and operations teams.
• Monitor battery finishing schedules and promote shipments based on product availability.
• Communicate inventory, fulfillment, and shipment concerns to the appropriate teams.
• Escalate exception orders and fulfillment challenges to Customer Service, Sales, and other stakeholders as needed.
• Monitor order fulfillment metrics and proactively address gaps, shortages, and potential service issues.
• Verify accurate data flow between operational systems and fulfillment planning tools.
• Utilize reporting tools to maximize load efficiency and transportation utilization.
• Support and provide backup coverage for Order Fulfillment Services team members.
• Participate in root cause analysis, corrective actions, and continuous improvement initiatives.
• Coordinate late order updates and changes with transportation planning teams.
• Partner with scheduling, production, inventory, and logistics teams to improve fulfillment performance and customer service levels.
• Help ensure the highest level of service, accuracy, and operational efficiency throughout the order fulfillment process.

Skills

MS Office

Analytical thinking

Organizational skills

Multi-tasking

Attention to detail

Problem solving

Collaboration

Communication

ERP systems

TMS

APS

FGMS

Education

Associate's or Bachelor's degree in Business, Supply Chain, Logistics, Operations

Tools

MS Office (Excel, Word, PowerPoint)

ERP systems

TMS

APS

FGMS

Job description

East Penn Manufacturing Company, Inc. is seeking a Transportation Order Fulfillment Expeditor to connect customer demand with production and transportation execution.

You will help ensure orders flow efficiently through the supply chain, from planning to final delivery, in a fast-paced, detail-oriented environment. You will collaborate across Sales, Customer Service, Production, Scheduling, Inventory, and Logistics to identify issues before they impact customers and drive continuous improvement