Transportation Freight Representative Leader

East Penn Manufacturing Company, Inc.; Pennsylvania; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Vision, medical, dental, and Rx

Profit sharing and 401K

Annual bonus

9 paid holidays and 10 paid vacation

Employee assistance programs

Fitness Discounts

Promotional opportunities

Job summary

East Penn Manufacturing Company, Inc. is seeking a Transportation Freight Representative Leader to coordinate daily carrier dispatching, support transportation operations, and ensure shipments move efficiently from start to finish.

In this role you will serve as a key link between internal teams, customers, and carriers, verify shipping documents, maintain dispatch and shipment-status reports, and uphold accuracy and compliance across the supply chain.

Qualifications

• Attention to detail and accuracy in documentation and data.
• Strong communication with internal teams, customers and carriers.
• Analytical and problem-solving abilities for dispatch issues.
• Organizational skills to manage multiple shipments and timelines.
• Proficiency with Microsoft Office, especially Excel.

Responsibilities

• Coordinate daily carrier dispatching activities and freight assignments.
• Communicate with Sales, Customer Support, customers, carriers, and vendors.
• Review and verify shipping documents, Bills of Lading (BOLs), and freight paperwork.
• Prepare and maintain daily transportation, dispatch, and shipment-status reports.
• Identify discrepancies before shipments move to the next team.
• Maintain accurate records in company systems.
• Collaborate with cross-functional teams to maintain workflow.
• Follow customer-specific requirements and compliance standards.

Skills

Attention to detail

Communication skills

Analytical thinking

Organizational skills

Time management

Problem solving

Interpersonal skills

Adaptability

Microsoft Office

Education

High School Diploma or equivalent

Tools

Excel

Job description

Get to know East Penn!

East Penn is a stable, essential employer, and has been voted one of the best places to work in PA for 20 + years!

At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have long-term careers, and many do. Almost 40% of our workforce has over a decade of service. Our open-door management policy, comprehensive benefits package, annual bonus program for all, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

Our hiring process may use artificial intelligence (AI) tools to help in the initial review of applications by identifying candidates whose qualifications best match job requirements. These tools do not make hiring decisions. All final hiring decisions regarding interviews and employment are made by our employee recruiting and hiring teams.

East Penn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EOE/VEVRAA

Overview

Keep Freight Moving. Lead with Accuracy. Make an Impact.

Are you highly organized, detail-oriented, and energized by a fast-paced transportation environment? East Penn is seeking a Transportation Freight Representative Leader to play a key role in coordinating freight movement, supporting transportation operations, and ensuring shipments move efficiently from start to finish.

In this position, you'll serve as a critical link between internal teams, customers, and carriers while ensuring shipping documentation, dispatch activities, and freight records are accurate, complete, and compliant. Your work will directly contribute to customer satisfaction, operational efficiency, and the successful movement of freight throughout the supply chain.

Responsibilities

As a Transportation Freight Representative Leader, you will:

• Coordinate daily carrier dispatching activities and freight assignments.
• Communicate with Sales, Customer Support, customers, carriers, and vendors regarding inbound and outbound orders.
• Review and verify shipping documentation, Bills of Lading (BOLs), and freight paperwork for accuracy and completeness.
• Prepare and maintain daily transportation, dispatch, and shipment-status reports.
• Identify and resolve documentation discrepancies before shipments transition to the next team.
• Ensure shipment information is accurately entered and maintained in company systems.
• Organize complete dispatch packages for seamless handoff between departments.
• Collaborate with transportation, scheduling, shipping, finishing, and other operational teams to maintain efficient workflow.
• Follow customer-specific requirements, company procedures, and compliance standards.
• Maintain accurate records that support reporting, auditing, and operational excellence.

Qualifications

We're looking for someone who thrives in a dynamic environment and takes pride in delivering accurate, high-quality work. Successful candidates will bring:

• Strong attention to detail and commitment to accuracy.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Outstanding organizational and time-management skills.
• Ability to prioritize multiple responsibilities and meet deadlines.
• A sense of urgency and ownership in resolving issues.
• Strong interpersonal skills and the ability to work effectively across departments.
• Adaptability in a fast-paced, constantly evolving work environment.
• Proficiency in Microsoft Office, especially Excel.
• Ability to receive feedback and apply coaching effectively.

Preferred Qualifications

• Transportation, logistics, shipping, or dispatching experience.
• Experience with Supply Planning, APS, ERP, or transportation management systems.
• Experience using FGMS.
• Advanced Excel skills, including data analysis and reporting.
• Knowledge of transportation procedures and freight operations.
• Extensive knowledge of East Penn procedures and practices.

Education & Experience

• High School Diploma or equivalent required.
• Additional education, transportation, logistics, supply chain, or operational experience is a plus.

East Penn Benefits

East Penn Offers Excellent Benefits:

• Competitive compensation
• Group insurance that includes vision, medical, dental and prescription coverage
• Profit sharing and 401K
• Annual bonus
• 9 paid holidays and 10 paid vacation days
• Employee assistance programs
• Fitness Discounts
• Promotional opportunities