Freight Operations Lead — Dispatch & Shipping Excellence

East Penn Manufacturing Company, Inc.; Lyons (Berks County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Group insurance: vision, medical, and

Profit sharing and 401K

Annual bonus

9 paid holidays and 10 paid vacation

Employee assistance programs

Fitness discounts

Promotional opportunities

Job summary

East Penn Manufacturing Company, Inc. seeks a Transportation Freight Representative Leader to coordinate daily carrier dispatching, manage freight assignments, and ensure accurate shipping records.

You will act as a crucial link among sales, customers, and carriers, ensuring compliant documentation and timely communication across teams. The role emphasizes meticulous records, problem solving, and a strong ownership mindset to keep freight moving efficiently in a fast-paced environment.

Qualifications

• Strong attention to detail and commitment to accuracy.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Outstanding organizational and time-management skills.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Sense of urgency and ownership in resolving issues.

Responsibilities

• Coordinate daily carrier dispatching activities and freight assignments.
• Communicate with Sales, Customer Support, customers, carriers, and vendors regarding inbound and outbound orders.
• Review and verify shipping documentation, Bills of Lading (BOLs), and freight paperwork for accuracy and completeness.
• Prepare and maintain daily transportation, dispatch, and shipment-status reports.
• Identify and resolve documentation discrepancies before shipments transition to the next team.
• Ensure shipment information is accurately entered and maintained in company systems.
• Organize complete dispatch packages for seamless handoff between departments.
• Collaborate with transportation, scheduling, shipping, finishing, and other operational teams to maintain efficient workflow.
• Follow customer-specific requirements, company procedures, and compliance standards.
• Maintain accurate records that support reporting, auditing, and operational excellence.

Skills

Attention to detail

Communication skills

Analytical thinking

Organizational skills

Time management

Ownership & urgency

Education

High School Diploma or equivalent

Tools

Microsoft Excel

ERP/TSM systems

FGMS

MS Office

Job description

East Penn Manufacturing Company, Inc. seeks a Transportation Freight Representative Leader to coordinate daily carrier dispatching, manage freight assignments, and ensure accurate shipping records.

You will act as a crucial link among sales, customers, and carriers, ensuring compliant documentation and timely communication across teams. The role emphasizes meticulous records, problem solving, and a strong ownership mindset to keep freight moving efficiently in a fast-paced environment.