Transportation Dock Supervisor - PM

Newrest; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Free lunch every day

Medical, dental, and vision insurance

Health Savings Accounts

Life insurance paid by company

Short-term disability insurance

401(k) with company match

Paid Time Off

Holiday pay

Recognition and incentive programs

Job summary

A leading logistics company located in Atlanta seeks a Transportation Dock Supervisor to oversee dock team performance and maintain compliance with standard operating procedures. Responsibilities include managing daily schedules, tracking team performance metrics, and implementing corrective actions. A Bachelor's degree in a relevant field and 2-4 years of experience in inflight catering or logistics are preferred. The role is pivotal in ensuring safety and efficiency.

Qualifications

• Bachelor’s degree preferred in relevant fields.
• 2–4 years in inflight catering or logistics managing employees.
• Resilient self-starter who can learn fast.

Responsibilities

• Oversee Dock Team performance and compliance.
• Maintain weekly schedule and manage coverage needs.
• Track daily team performance and report metrics.
• Build and lead a strong team ensuring safety standards.
• Conduct corrective action meetings based on team performance.

Skills

Leadership experience in turnaround environments

Strong communication skills

Conflict handling

Understanding of OSHA and HR laws

Problem-solving skills

Detail-oriented

Strong analytical skills

Education

Bachelor’s in Operations, Logistics, Business Management, or related field

2–4 years of experience in relevant fields

Tools

Excel

Word

PowerPoint

Job description

Newrest has an exciting position as a Transportation Dock Supervisor. This individual is responsible for overseeing the performance of the Dock Team, ensuring team members are trained and compliant with SOPs, meeting performance requirements, and executing duties safely and efficiently. This individual also maintains the weekly schedule, handles reporting, provides ongoing coaching, and implements corrective actions. The position reports to the Dock Manager.

Essential Functions

• Maintain weekly schedule, manage coverage needs, and request additional team members as demand requires.
• Effectively delegate duties to Leads for coverage needs.
• Act proactively throughout the shift to ensure Dock performance standards are met regarding staging, security checks, loading, and KDT times.
• Track daily team performance; provide daily and weekly reporting on KDT performance, security updates, and team performance metrics.
• Ensure that any flights with compressed or at‑risk timelines are managed according to the At‑Risk Flight SOP.
• Build and lead a strong team that proactively manages the dock space while ensuring cleanliness, hygiene, and safety standards are met.
• Conduct or ensure daily communication meetings with the team.
• Identify areas for improvement and develop action plans to increase performance.
• Coordinate with all related departments to ensure that all operational goals are met.
• Coach team members on performance so that individual, team, and departmental goals are met.
• Conduct corrective action meetings based on team member performance.
• Ensure that team members are up to date and compliant with training, safety initiatives, and safety culture.
• Practice and promote the 4 Core Newrest Values: Simplicity, Humility, Efficiency, and Responsibility.
• Maintain a sense of positivity and professionalism in communications and execution of duties.
• Effectively complete all other duties as directed by management.
• Regular and timely attendance is expected for the position.
• Perform other duties as assigned.

Education/Experience Requirements

• Bachelor’s in Operations, Logistics, Business Management, or related field preferred.
• 2–4 years of experience in inflight catering or airport hub environment, manufacturing, logistics, or food industry managing employees.

Qualifications

• Strong leadership experience in turnaround environments.
• Strong communication skills with ability to communicate from non‑exempt to upper management levels.
• Ability to effectively handle conflict and de‑escalate emotionally charged situations.
• Good understanding of OSHA, HR, and other employment laws.
• Good knowledge of investigation procedures and root cause analysis.
• Understanding of lean manufacturing principles and operational processes.
• Strategic thinker with creative and excellent problem‑solving and decision‑making skills.
• Resilient self‑starter who can act independently and learn quickly in a rapidly evolving environment.
• Aptitude in showing self‑initiative and follow‑through.
• Detail‑oriented with ability to see the big picture.
• Strong ability with Excel, Word, and PowerPoint.
• Excellent organizational and motivational skills.
• Outstanding attention to detail and observational ability.
• Strong analytical skills for interpreting data to effectively manage risk.
• Ability to effectively collaborate with site operations, functional leaders, and external clients and vendors.

Benefits offered

• Free lunch every day
• Medical, dental, and vision insurance for you and your family
• Health Savings Accounts
• Life insurance paid by company
• Additional life insurance
• Short‑term disability insurance
• Long‑term disability insurance401(k) with company match
• Employee Assistance Program
• Transportation assistance
• Paid Time Off
• Sick Leave Award
• Holiday pay
• Recognition and incentive programs