Ramp Lead

Newrest; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A catering services company in Houston is seeking a Transportation Ramp Lead to oversee daily catering operations. The candidate will manage drivers, ensure regulatory compliance, and maintain timely aircraft catering services. Responsibilities include training staff, assisting in accurate catering, and following safety procedures. Candidates must possess a high school diploma, a valid driver's license, and the ability to work under pressure. Rotating shifts, including weekends and holidays, are expected.

Qualifications

• Must be legally authorized to work in the U.S. without sponsorship.
• Must possess a valid driver’s license and current driving abstract.
• Must be able to pass SIDA Badge security clearance.

Responsibilities

• Manage and monitor drivers to meet labor productivity.
• Perform driver responsibilities to ensure all flights are catered safely.
• Assist in on-time and accurate catering of all flights.
• Train and guide employees in their duties.
• Communicate by radio with supervisors and dispatchers.

Skills

Basic math skills

Ability to work well under pressure and deadlines

Strong communication skills

Good understanding of logistics and fleet procedures

Good knowledge of HACCP & food safety standards

Aptitude in showing self-initiative and follow-through

Education

High school diploma / GED

Job description

The Transportation Ramp Lead supports daily catering operations at the ramp by overseeing drivers, ensuring regulatory compliance, and maintaining safe, accurate, and timely aircraft catering services.

Responsibilities

• Manage and monitor drivers to meet labor productivity.
• Perform driver and helper responsibilities as needed to ensure all flights are catered safely.
• Assist in on-time and accurate catering of all flights.
• Assist the Transportation Supervisor in ensuring compliance with all government regulatory agencies’ standards.
• Train and guide employees in the execution of their duties.
• Oversee drivers and ensure compliance with all USDA agencies standards.
• Safely assist drivers by guiding them to aircraft and ensuring catering SOPs are followed.
• Assist teams with late flights and equipment changes.
• Be diligent, punctual, and reliable.
• Perform other duties assigned.
• Visibly wear Newrest uniform, including safety vest, work boots, and SIDA badge.
• Maintain proper compliance with general manufacturing practices.
• Communicate by radio to supervisors and dispatchers for all items related to the job, including providing updates and issues on whereabouts.
• Drive a company vehicle while respecting ramp regulations.
• Observe the proper use of equipment.
• Follow all procedures for health, safety, and security.
• Properly utilize and comply with all related technology provided to complete daily functions.
• Follow all current and new procedures.
• Communicate with leadership if a safety risk is presented.
• Accommodate any job task requested by leadership.
• Understand and be aware of the rapidly changing work environment.
• All other duties as assigned based on operational needs.

Hours/Breaks

• Shifts cover a 24-hour operation. Breaks and meal periods will be assigned according to the number of hours worked in a shift.
• Ability to work rotating shifts, including weekends, holidays, and overtime.

Education, Experience, and Qualifications

• High school diploma / General Education Degree (GED).
• Legally authorized to work in the United States without sponsorship.
• Valid driver’s license and current driving abstract.
• Able to pass security identification display area (SIDA Badge) including CBP clearance.

Knowledge, Skills, and Abilities

• Basic math skills.
• Ability to work well under pressure and deadlines.
• Strong communication skills.
• Good understanding of logistics and fleet procedures.
• Good knowledge of HACCP & food safety standards.
• Aptitude in showing self‑initiative and follow‑through.

Working Conditions

The temperature of the environment may fluctuate drastically from extremely cold to extremely warm temperatures. The noise level may range from moderate to very loud.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities.

While performing the duties of this job, the employee is regularly required to sit, walk, talk and/or hear. The employee is frequently required to use hands to handle or feel. The employee must also occasionally lift and/or move up to 50 pounds.